Meet the team

Tracie Stevens

Office/Finance Manager

I started off my Career working in a lawyers when I left school but found this very boring. I then moved onto the Examinations Department within the National Board of Nursing and Midwifery for Scotland which I found very interesting when meeting with all the Health Care staff who put together the exam papers. I wanted to travel so worked in Australia for a year. When I returned I wanted to move into nursing and worked as an auxiliary for a couple of years. I was then offered a position to help run and build up a cleaning business which I jumped at as this was the challenge I was looking for.

After 20 years we had built this to a National Company employing more than 1000 staff and ended up as Director of Finance and Administration. I found there was no longer a challenge for me then decided to set up my own cleaning business, this quickly turned into more of a care role as I ended up helping the older Customers with personal care as well as their cleaning. I enjoyed helping others less fortunate and able than myself and went to work with the disabled as a support worker – empowering them to improve  and enjoy life, while doing this I worked as a Supervisor for a Care at home company which I also found I had so much job satisfaction from helping others.

It was after this I moved to Bluebird Care in 2011 . I have had varied roles within the company enjoying each of them. I left my full time job to become a Mum in 2013 but did not want to stop working with Bluebird Care so I returned  part time in their accounts department and love my job and the company I work with. In 2017 I increased my hours and became Office/Finance Manager. I love a challenge and making improvements where I can but the best part of working for Bluebird Care is when you think you have had a bad day then you speak to one of our Customers who are so thankful for the little things in life that our Carers do for them – this makes any bad day simply fade away.

There is nothing more enjoyable than having job satisfaction knowing you made a difference to someone's life sometimes by simply having a chat with them.

Julie Forbes

Accounts Assistant

I had various roles throughout my career, I previously worked within the care industry as a carer when my two daughters were very young. I left this role to move from a small town in the Scottish borders to Edinburgh where I took on a job in the courier industry.

I initially spent 5 years with the first company and then moved to my previous role where I spent the next 10. I loved logistics as it was like solving a puzzle; getting items from A to B without delay. Daily dealings with customers, government agencies and various logistic providers has given me the transferable communication skills to deal at ease with a range of people confidently.
I took on numerous roles within that company during my time there, I found the most interesting and best suited to me was working with accounts.

I want to continue and further my career in accounts and feel my new role as Accounts Assistant at Bluebird Care will help develop my existing skillset and challenge me.

Kim Ritchie

Care Co-ordinator

After a long and varied career in different sectors within the retail Industry which ranged from working on the shop floor at entry level, to eventually working my way up the career ladder to Manager of a large well known clothing retailers. Although I enjoyed this work very much I felt I had progressed as far as I could and was eager to find a new and different challenge.

After doing some research into into the care sector, I was very interested in knowing more about it and where I could fit in. I applied to an advert within Bluebird Care Edinburgh as a Care Assistant, as I had read excellent reviews about them and I wanted the best training out there. I was interviewed and offered the position, which I accepted immediately.
After completing my Induction training I was out providing care to customers in their own homes and it was such a rewarding job. Coupled with the induction training, I received fantastic ongoing support, which gave me great re-assurance and bags of confidence.
I continued in this role for the next few years continuing to grow as a Care Assistant and building my knowledge through Bluebird Care training courses. Through my visits to the office, I became aware of an advert for the position of Support Co-ordinator which I felt would suit me, primarily as I felt I had the customer and carer knowledge to fulfil this role. I applied, was interviewed and was offered the position. 
I worked in this position for 6 months and during that time picked up a huge amount of knowledge of not only the existing systems, but also the new Webroster rostering system. This also gave me a valuable insight into all the work that is involved behind the scenes too.

Most recently, I have been promoted to a full co-ordinator role, with responsibility for the South and West areas of Edinburgh, which I very much looking forward to getting my teeth into!

I am  enjoying the new challenge where I am continuing to build my knowledge within Bluebird Care.
I’m loving my new role within Bluebird Care

Julie Clee

Support Supervisor

I have worked in the care industry practically all my working life since leaving school. I started working in a care home as a care assistant where I worked up until I left to have my daughter. I returned to work in a part time roll until the birth of my son when I left to care for him. I joined a care agency and worked in various care homes around Edinburgh which I combined with a part time retail job.
I first began working in care at home after joining Allied Care in 2007. I loved the way I could give someone the help and care they required to stay in their own home and retain a level of independence and dignity.

I found that I much preferred to work in the care at home sector as it allowed a much more personal service that I gained great satisfaction from. My first spell at Bluebird Care was in 2010 as a care assistant, I immediately loved the place and quickly noticed how differently they saw how to treat both customers and carers alike. They work to very high standards, something I love. During my role I have met some great people both employees and customers.

In 2012 my dad was diagnosed with a malignant brain tumour. I spent the next two years providing care for my dad at home on a daily basis whilst also working full time with Bluebird Care. Unfortunately in 2014 my dad passed away,which left me devastated. I took a break from working and left my role at Bluebird Care to allow me to grieve and get a perspective on my life. After a good period of time, I decided to return to work in my role as a care assistant in 2015 with bluebird Care Edinburgh, it felt like coming home.

An opportunity recently became available for a Supervisory role which I applied for and was successful. It was a massive step for me as I thought I would be a care assistant for the rest of my working life (which I was happy to be), but after some soul searching, I felt I had more to offer and still do!

I am extremely grateful for the confidence shown in me and I am so excited to further my knowledge and to meet the challenges my new role will bring.     


Sally McKay


I started my career as an Audio Typist with large companies in Edinburgh.  In 1998 I moved down to Suffolk and decided it was time for a change so applied for a position as a care worker with a local authority and have never looked back!  I have now been working in the care industry for over 20 years.

After gaining my NVQ in Care qualification I decided I wanted to use that qualification to progress further and applied for the position as a co-ordinator.  Since then I have had various roles within the industry including that of a branch manager, managing over 2,500 hours per week. 

I have gained various qualifications over the years including NVQ 3 in Management, a Registered Manager’s Award and an ILM Introductory Diploma in Management.  I have always been aware of Bluebird Care’s  excellent reputation so when the role of Supervisor became available I applied and was very honoured to be offered the role. 

I look forward to being able to apply my vast knowledge to this role and working with the team here in Edinburgh.

Lindsey Clark

Recruitment Resourcer

My career background initially was always secretarial.When my children were small I wanted something that would allow me the flexibility I required, so I started a small ironing business working from home.As my children moved onto high school I felt the time was right to re-evaluate my goals and wanted a new career and challenge.

My mother had been receiving care from another care company which made me want to make look at this as a possible new career.
I applied to Bluebird Care and from there I have never looked back.I was accepted as a care assistant and attended and passed the Bluebird Care induction training which was held at their training suite in Edinburgh. I really enjoyed the week and the information and tools I was given made me feel ready and confident to start my new career as a Care Assistant. Being a carer really made me feel that I was making a difference, I loved going into my customers homes and making a difference in their lives. It made me realise that even the little things meant such a lot to them. I got such a feeling of satisfaction that I made a difference to peoples lives each and every day. I have been with Bluebird Care Edinburgh for over 3 years now and have enjoyed it all. Most recently, I have moved into a new role, working in the office as Recruitment resourcer, which is an area of the business I am very interested in as I want to be involved in the recruitment of the type of people I feel, would be a good fit for the business. I get great satisfaction seeing people progressing from interview to flourishing care assistants.

I love my new role at Bluebird Care.

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