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DSW

Updates

Our Latest Moments & Milestones

Weโ€™re delighted to share updates on what our teams and customers have been enjoying recently. Creating fun, meaningful experiences is important to us, and this section offers a snapshot of those special moments. New updates are added each month.

April Updates:

Word  Parkinsons Day


DSW parkinsons

Our team showed their support in World Parkinson's Day. Weโ€™re here to support not just our customers, but their families too โ€“ helping everyone feel reassured and cared for every step of the way. ๐Ÿ’™

World Autism Day

Autism DSW

We work closely with customers who have Autism, providing care that is tailored to each individualโ€™s needs, preferences and routines.

Our team have completed the Oliver McGowan Training, helping to strengthen their knowledge, understanding and skills when supporting people with Autism and learning disabilities.


Pattinson's Jelly drops 

Jelly drops iconSusan jelly drops


Have you heard of Pattinsons Jelly Drops? These colourful treats are a fun and engaging way to help support hydration throughout the day. Here is our lovely customer Susan enjoying hers helping to keep her hydrated! ๐Ÿ’ฆ 

Staying hydrated can sometimes be a challenge, but simple solutions like this can make a real difference to health, wellbeing and daily care routines.

In care, itโ€™s often the small, thoughtful ideas that help improve comfort and support independence. ๐Ÿ’™


Customer & Carer of the month

Customer & Carer of the month

We love making our customers and carers feel special! Once a month, we pick a name out of a hat at random to present a customer with a small gift and put a smile on their face. We also continue our tradition of Carer of the Month, recognising those who go above and beyond! ๐Ÿ’™โœจ

We love making our customers and carers feel special! Once a month, we pick a name out of a hat at random to present a customer with a small gift and put a smile on their face. We also continue our tradition of Carer of the Month, recognising those who go above and beyond! ๐Ÿ’™โœจ

Customer Nawshin

Customer of the Month April

Customer of the month for April is.... Nawshin! Congratulations, thank you for being a valued customer.

Bridget

Carer of the Month April

Carer of the month for April is.... Bridget! Thank you for going above and beyond and helping a customer find belongings they were looking for using your time and initiative!!!

Liz

Customer Testimony

Our lovely carer Liz received this compliment form a customer ๐Ÿ’™

Richardson

Customer Testimony

Our new Carer Richardson received a compliment from our customers family ๐Ÿ’™

March Updates:

World Down Syndrome Day 21st March 2026!

World down syndrome day lauren DSW 

Meet Lauren โœจ We have supported Lauren for 3 years and she is such an inspiration!

Lauren has an amazing range of hobbies โ€” from attending drama classes each week, to DJ-ing at events, and acting with Acting Immediate Theatre, where she shines in plays and pantomimes ๐ŸŽญ๐ŸŽถ

Sheโ€™s also stepped into the world of modelling, with some of her work featured in Vogue magazine โ€” how incredible is that! ๐Ÿ“ธ Lauren has even appeared in a sketch inspired by Squid Game and has had her photos published in Portrait magazine.

Lauren truly has a zest for life and is a real ray of sunshine โ˜€๏ธ Her parents are incredibly supportive and always encouraging her to follow her dreams. She also shares a very special bond with our carer Doriet โ€” Lauren says sheโ€™s more like a friend and always goes above and beyond ๐Ÿ’™

We are so proud and in awe of Lauren, and we canโ€™t wait to see what she does next! ๐ŸŒŸ


National Wear a Hat Day! ๐ŸŽ“๐Ÿ‘’๐ŸŽฉ๐Ÿงข๐Ÿ’™

Wear a hat day all offices Anoop

Our 3 offices Docklands, Waltham Forest & Greenwich teamed up to celebrate wear a hat day 2026! Dont they all look great! ๐Ÿงข๐ŸŽ“๐Ÿ‘’๐ŸŽฉ๐Ÿ’™





Updates

Customer & Carer of the Month Mrarch

We love making our customers and carers feel special! Once a month, we pick a name out of a hat at random to present a customer with a small gift and put a smile on their face. We also continue our tradition of Carer of the Month, recognising those who go above and beyond! ๐Ÿ’™โœจ

We love making our customers and carers feel special! Once a month, we pick a name out of a hat at random to present a customer with a small gift and put a smile on their face. We also continue our tradition of Carer of the Month, recognising those who go above and beyond! ๐Ÿ’™โœจ

Estanita

Customer of the Month March

Customer of the month for March is Estanita! Congratualtions! ๐ŸŽ‰๐Ÿ’™

Fran

Carer of the Month March

Carer of the Month for March is Francisca! Thank you for going above and beyond for our customers! ๐Ÿ’™๐ŸŽ‰

February Updates:

Welcome our new Brand Ambassador Si King! 

Weโ€™re super excited to announce that Si King is our new Brand Ambassador! ๐ŸŽ‰๐Ÿ’™

You may recognise him for his cooking expertise, but Si is now joining our mission to set the standard for life-changing care and help more people remain comfortable in the place they know best: home.

Si is helping us launch the Good Care Guide, a free resource designed to help families understand what quality care really looks like. You can download it for free using the link below.

This partnership is incredibly close to Siโ€™s heart. Having experienced first-hand what itโ€™s like to support loved ones who need care, he understands just how overwhelming it can feel. With so many options out there, how is anyone supposed to recognise what good care really looks like?

Together, weโ€™re ready to lead the way and shine a light on the kind of care your loved ones deserve โ€” care you choose, not what you settle for. ๐Ÿ’™

Good Care Guide Link: https://www.bluebirdcare.co.uk/the-good-care-guide

Si King


SEN Support for Schools & Children's Services:

We now provide SEN support for schools! 

How we work with schools: 

โ€ข Helping with school runs 

โ€ข Working alongside teachers and support staff 

โ€ข Focusing on consistency, relationships, and trust

โ€ข Providing personal care to the children

โ€ข Following school policies and routines 

Contact our office to find out more - 0208 519 3886


SEN Support Children


Valentines Day: 

We celebrated Valentines day in the office spreading the love!

Valentines day DSW

 

๐Ÿพ๐Ÿ’™ National Love Your Pet Day! ๐Ÿ’™๐Ÿพ

Meet Liz and Hayley! ๐Ÿถโœจ

Hayley is a rescue dog, and Liz and her family have lovingly adjusted to help Hayley settle into her new home. Sheโ€™s super inquisitive, loves a good nosey around, and is always ready for a cuddle. ๐Ÿพ

Hayley brings Liz so much joy, and itโ€™s wonderful to see more and more people choosing to rescue dogs and give them a second chance. ๐Ÿ’™


National Pet Day DSW


February's Carer of the month:

Carer of the month is our way of showing appreciation to a carer that we feel has worked harder than usual and gone above and beyond throughout the past month

Our Carer of the Month for February isโ€ฆ.. BELINDA ๐ŸŽŠ

Thank you, BELINDA for always going above and beyond, we really appreciate it!

Carer of the month DSW

 

Education

International Day of Education

We celebrated the International Day of Education this month! Here are some pictures of our team taking part in training. We did our annual mandatory in house training, and also took part in a joint Oliver McGowan Disabilities training day with our colleagues from Waltham forest. Our team love learning new skills and putting them into practice! ๐Ÿ“šโœจ

Review

A glowing review

We received this lovely review from a customerโ€™s next of kin. We were humbled to hear how happy they were with our service and are delighted they would definitely use our services again. ๐Ÿ’™

Timi

January's Carer of The Month

Timi was our Carer of the Month for January! She has shown incredible dedication, providing end-of-life care for her live-in customer his family were extremely grateful. ๐Ÿ’™

David

Our new Customer of the Month Appreciation

We also wanted to show appreciation for our customers, so in January we launched Customer of the Monthโ€”and our first winner was David! Each month, we pick a customerโ€™s name at random out of a hat and present them with a small gift to put a smile on their face. David loves a bit of apple pie and custard! ๐Ÿ๐Ÿฅง๐Ÿ’™