Meet the team

Bluebird Care Newcastle is led by David & Kelly Haswell. David & Kelly started delivering homecare in Darlington, South Durham and Yarm to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is David and Kelly’s absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.

David has gained a BA in Economics and Accounting and a Masters in International Business Management from University of Newcastle upon Tyne. Previous to setting up the company my work roles included Business Development, as well as Product and Marketing Management.

Kelly is a qualified Social Worker and gained a BA (Hons) in Social Work from the University of Sunderland. She has experience in working as part of Adult Older Persons teams, Direct Payment Teams, as well as Fostering until she took her position as Director.

John has worked in the social care industry in various roles since 1998 and worked his way up from the very bottom to his current post, as Registered Manager. He has experience in many areas including adult social care, learning disabilities and complex physical disabilities, complex clinical services as well as older peoples and youth sectors. 

John will be working closely with the two deputy managers in the branch, Amy and Kayleigh to ensure that they support everyone to deliver the highest quality of care to our customers regardless of if they are End of life, Complex or domiciliary packages. John says "We should always put the customer first and that should drive all we do!".

Amy has worked at Bluebird since May 2023 and her role is Deputy Manager. Within Amys role she ensures that customers are provided with safe and effective care whilst supporting staff on personal development. Amys job is taking care of others and helping everyone around her, receive the outstanding services that Bluebird Care Newcastle and South Tyneside offer. Thriving in education, Amy completed a degree in Health and Social care and a master's in Practice Development, which led her to her role as Deputy Manager. Amy wants to make a difference at Bluebird Care Newcastle and South Tyneside, helping support change within the workplace and improve the service provided.

In Amys spare time, she likes to exercise, one of her hobbies is boxing, which she completes several times a week, as well as, spending her time with her two daughters.

Kayleigh has been working at Bluebird Care Newcastle and South Tyneside since November 2021, where she takes on her role as Deputy Manager. Kayleigh was previously a carer and has been in the industry for 15 years, being in care allows her to continue helping and supporting people. Within her role as Deputy Manager, she oversees care staff and supports them within their future of care, Kayleigh wants to make a difference to the customers and help provide the support needed to the care staff to do so. The key responsibilities within Kayleigh's role include interacting with care staff and helping them excel in the world of care.

In Kayleigh's spare time she likes to go camping in her campervan, whilst spending time with her family. Also, Kayleigh previously had a business where she created personalised items, this was a hobby that consumed a lot of her time but loved getting involved with crafts.

In progress...

Rob has been working at Bluebird Care Newcastle and South Tyneside officially since December 2022, where he takes on his role as Training Compliance Manager across all franchises. Robs role entails everything training, whether it be overseeing all quality and compliance across Bluebird Care Newcastle and South Tyneside or training staff induction training and mandatory training. Rob ensures all staff have the correct training provided to start their career in care. As well as being involved with the training, Rob also designs all the training across all franchises, this will be for Newcastle, South Tyneside, York, and Darlington. Over the years, Rob has always been heavily involved in care, accidentally falling into the role, however, would not want to have it any other way. The most rewarding thing about Robs role is that he likes “seeing staff come out feeling confident and ready” when starting their journey in care.

In Robs spare time he volunteers for the sea cadets and teaches watersports in areas such as canoeing. All about the camping life, Rob is currently renovating his campervan, where he hopes to visit all around England and Wales.