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Welcome to
Cheshire West & Chester

We are one of the nation’s leading home care and live in care providers. We deliver the services you want, how you want them, in the comfort of your own home.

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Need Help at Home?

If you have any questions about home care or have a specific request, simply complete the form below. We're here to help.

Careers with
Bluebird Care

Our dedicated staff are committed to making a positive difference to customers’ lives.

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We offer a unique service of tailored care visits from 30 minutes to full live in support.

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Read the latest news from Bluebird Care to stay up-to-date with our latest developments.

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Helpful information and downloadable resources to help you make the right decisions regarding care.

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Bluebird Care providing high quality care

Our services support you to maintain your chosen lifestyle. We believe that each customer is unique, with their own individual preferences and needs. So, we keep you in control and provide you with the homecare and support that you want, where and when you want it. It's your life and your care, so it must be your way.

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My dad has been cared for by Bluebird Care for 18 months now. Overall, we as a family are very pleased that we chose this agency (it's a minefield to find a good one). We are particularly pleased that my dad usually has the same carer each day as he has dementia and continuity is all important.

Daughter of Customer - October 2017

E is a great carer, I am pleased with the care she gives me. I can joke with her and we have a great relationship. I cannot fault her at all.

Customer - October 2017

I was recommended to Bluebird Care and that recommendation was entirely justified. The carers are all consistently very competent, pleasant, sympathetic and willing to go the extra helpful yard. This reflects the astute and sympathetic relation of the carers in the first place. Bluebird's administration is no less effective, both helpful and understanding of the client's needs. I am sure Bluebird Care will go from strength to strength.

Husband of Customer - October 2017

I am writing on behalf of my mother who has carer calls provided by Bluebird Care Cheshire West and Chester. A few days ago my mum's main carer E, arrived and asked her if she was OK, to which the reply was that mum had some pain in her chest. The carer's professional, caring nature and calmness took over and she contacted the emergency services, the Bluebird Care office and myself (her son). E  stayed with my mum keeping her calm and relaxed until my sister and the paramedics arrived. As things turned out mum spent a few hours in hospital and undertook several checks and tests.

This could have been a very different outcome and E's prompt actions made a big big difference, so thank you to E, you should be very proud of yourself and you must be a credit to Bluebird Care Cheshire West and Chester.

Son of Customer - October 2017

My mother is going strong and that is due to the level of care and attention she is receiving. I rely on the carers as it eases my responsibilities towards my mother. They also raise any concerns which I can then act upon. I value Bluebird Care for these reasons.

Son of Customer - September 2017

I really value reliable people coming into my home and providing me with the care I need. They give me comfort in knowing that I will see someone each day.

Customer - September 2017

A big thank you to our Lorraine and Pauline for going above and beyond.

A lady that Bluebird currently care for, unfortunately had a fall at home and was taken into hospital. As the lady has little family support, both Lorraine and Pauline went to visit her. They took her a card and chocolates then took her clothes home to clean so she had them to wear in hospital, making her feel much more comfortable.

The lady was most grateful and said the standard of Bluebird Care was exemplary.  I am most proud of my team who always have the customers best interests at heart.

​Simon Robinson - Director of Bluebird Care (Cheshire West and Chester) - September 2017

We would like to thank you all for the care and flexibility you have shown us during this time of caring for mum and we would certainly recommend your company to other people looking at care options.

Daughter of Customer - September 2017

Just a 'Thank you', particularly for your support and compassion with regard to organising M's care.  It was thanks to your response and willingness to listen and provide support that M had his last wish to return home. A special thanks to carers P and R for their compassion and dignity in providing his care. I am so grateful to you and your team.

Next of kin - August 2017

I would like you to know that R takes very good care of my dad, who is not always easy but is lovely nonetheless. He goes the extra mile if he has a concern and raises it with the home. He even rang me from the home to ask permission to get new shoes with my dad as R noticed my dad was struggling and wanted him to have shoes with Velcro. 

I'd say this is a carer with a big heart and worth his weight in gold to your company. Please acknowledge my heartfelt thanks to R and thank him for his professionalism in what is not an easy job.

Customer - Chester - March 2017

I'm extremely happy with the level of care Mum is receiving from Bluebird Care.

Customer - Chester - March 2017

Just to let you know that mum was delighted on Monday with the Care she received from D. Just wanted to send you something positive from mum and our appreciation.

Customer's Daughter - Chester - March 2017

I'm very happy with C. C did a very good job caring for my wife. 

Customer - Chester - March 2017