We believe that care matters and we are committed to providing the highest quality home care so that our customers can remain in their own homes.
What makes our homecare services different is that we put you first. We aim to provide you with the same standard of care that we would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.
We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they are able to. Delivering the very best homecare is our passion, and we strive to achieve this every day.
My 96-year old mum had been having 3 visits a day from the Bluebird Carers for the past few years but late last year we increased this to 4 as she needed help in getting safely to bed. This worked well but she started with spells of confusion around Christmas time. She was becoming increasingly unsteady and had a series of falls. Her confusion increased and one afternoon she went "walkabout" between care visits and we had no alternative but to look for a care home despite the corona virus lockdown. Mum found the care home experience very disorientating and increased her level of confusion. Visitors were not allowed and it was a very difficult few weeks. Seeing her through the window was the best we could do. This was distressing for all of us as I had been visiting her every day.
We approached Bluebird Care about Live-in one-to-one care at home and Jayne (Care Manager) was able to quickly organise it. Paula (Lead Live-in supervisor) soon settled my mum into a routine. She immediately stopped wandering out of bed in the night, obviously feeling more secure.
V started a couple of weeks later and seamlessly continued the routine. The afternoon carers, particularly D, have also been a reassuring presence while the live-in carers take their well-earned 2 hour daily break.
Mum has benefited from the stability and familiarity of being in her own home. She has companionship, freshly cooked meals, and immediate response when she needs anything.
I now visit alternate days and talk with mum from the garden while she and the carer enjoy the conservatory. My wife and I have benefited as we no longer have the worry of the risk of her falling, of her being alone, or being in the nursing home environment without visitors. The carers have taken the strain and it has changed our lives.