Congratulations for our Employee of the Month for April! 🎉
At Bluebird Care, we are proud of every member of our team, but every so often, someone demonstrates a level of compassion and dedication that deserves special recognition. Recently, Amanda did exactly that, showing what true care looks like in a moment that mattered.
Late one evening, Amanda was supporting a person in our care who was feeling unwell and required medical attention. After ensuring she was safe and comfortable, Amanda completed her final visit of the night and officially finished her shift at 22:30. But Amanda couldn’t shake the feeling that the individual she had supported might still need her. Despite having already done everything expected of her and more she made the selfless decision to return in her own time to check in.
When she arrived, it became clear that her instincts were right. The person had missed a call from the clinician, leaving her anxious and unsure of what to do next. Amanda immediately stepped in, calmly chasing up the missed call, advocating on her behalf, and ensuring that her concerns were heard. She stayed with her until first responders arrived, offering reassurance and companionship during what could have been a frightening and lonely moment.
This wasn’t something she was asked to do. It wasn’t something she was expected to do. It was something she chose to do. In the time she should have been heading home to her daughter, Amanda chose kindness. She chose care.
Her actions reflect the very heart of what Bluebird Care stands for: compassion, dignity, and going the extra mile to ensure people feel safe, supported, and valued.
We are incredibly proud of Amanda and deeply grateful for the difference she makes every single day. Her dedication is inspiring, and her kindness has left a lasting impact.
