Meet the team

I started working for Bluebird Care in 2021 as a Care Assistant and I held this role for a year before becoming a Care Mentor in 2022. In February 2023, I was approached by Carolyn and Heather to ask if I would be interested in being promoted to Training Customer Care Manager and of course I accepted!

My role involves carrying out care assessments, writing care plans, carrying out risk assessments, completing six-month reviews and making amendments to our customer’s care plans when required.

During my time with Bluebird Care, I have completed my Level 2 in Health & Social Care and I will be starting my Level 3 later in 2023.

My career before Bluebird Care was very different as I worked in sales and market research. I was made redundant due to COVID-19 so I decided to become a care assistant, which was the most challenging, yet rewarding thing I have ever done!

Cathleen is one our Supervisors who help support both our Care Assistant Teams and our Office Support Team. 

Full Bio to follow