Bluebird Care Burton & Swadlincote is delighted to announce an exceptional 99% compliance score in a recent internal audit conducted by Bluebird Care Head Office. This remarkable result reflects the team's unwavering commitment to delivering safe, high-quality, and person-centred care to people living in their own homes.
Lucy Jackson, Bluebird Care’s Quality Manager, praised the East Staffordshire team for their exemplary performance:
I am incredibly impressed with the high standards of compliance maintained by East Staffordshire in their care services. The commitment to excellence is evident in their exceptionally person-centred care plans, which are tailored to achieve fantastic, outcome-based support for each individual. The innovative and creative approaches they employ ensure that their staff are fully equipped with the necessary tools and knowledge to deliver a premium level of service. This dedication to quality and personalised care truly sets them apart within the industry. Vicki is an exceptional Registered Manager, and her dedication to her role is clear. Quality and standards are her driving force, and this runs through all that she sets out to achieve. Her leadership creates a culture where excellence is the norm.
Rick Parekh, Director of Bluebird Care Burton & Swadlincote, commented:
A 99% compliance score is an outstanding achievement and testament to the entire team’s hard work, passion and professionalism. It reflects the depth of care and attention we give to every aspect of our service. I’m immensely proud of everyone involved.
Registered Manager Vicki Jones added:
We are thrilled with this result. It’s a reflection of the dedication our team brings to ensuring safe, responsive, and compassionate care. Quality isn’t just a goal for us—it’s embedded in everything we do.
Bluebird Care Burton & Swadlincote provides a wide range of home care services tailored to meet individual needs, including personal care, companionship, and specialist dementia support. The team also offers high-quality live-in care, enabling people to remain in the comfort and familiarity of their own homes while receiving full-time support. Their focus on flexible, person-led services ensures that every customer receives care that truly fits around their lifestyle and preferences.
This outstanding audit result reinforces Bluebird Care Burton & Swadlincote’s reputation as a trusted and high-performing provider, dedicated to delivering excellence across all areas of care.
