Meet the team

Our fantastic office team look after you every step of the way, from your first conversation through to onboarding, regular check-ins and reviews to make sure you are getting the best care possible.

Ranjot and Baljit Khatra

Directors

Bluebird Care Bromsgrove & Redditch is owned and led by Ranjot and Baljit Khatra, who bring with them a wealth of knowledge from their healthcare and finance backgrounds.

Having worked with patients of her own for many years as an Optometrist, Ranjot values the importance of care, communication, and professionalism, and strives to ensure that the care provided to Bluebird Care customers is of the highest quality. It is Ranjot and Baljit’s goal to ensure that Bluebird Care is the very best care provider in the local community, as well as being the best employer. 

Ranjot and Baljit’s own experience of caring for their grandparents gave them a great appreciation of the importance of carers in keeping people in their own homes. This inspired the couple to start their venture with Bluebird Care, giving them the opportunity to help others live the dignified life they deserve, and be able to stay in the comfort of their own homes. 

  

‘We have a strong belief in the selfless service of others and upholding the dignity and respect of the elderly and those in need of care. The values of Bluebird Care as a company fit perfectly with our own personal values, and we are thrilled to be part of the Bluebird Care family to be able to make a positive impact on the local community’

Samantha Ward

Registered Manager

Sam joined us in 2014 as a part time carer, allowing her to start a career in care whilst still spending time with her young family. After a period of time it was obvious that her talents, along with her experience of care, would take her far. Sam has progressed within Bluebird Care from a Carer, a Co-ordinator, Lead Supervisor, Deputy Manager and now holds the Registered Manager position. 

Sam has worked incredibly hard to build great relations with Customers, Carers and the local health teams to ensure that the Customers receive the high quality care that they deserve, and continues to support the Carers to ensure they have the full training, mentoring and support needed to deliver this excellent care.

Sam is also our Mental Health First Aider, looking after the well-being of the Bluebird Care family.

Katy Thompson

Care Supervisor

Katy joined the care sector in 2009 before joining us at Bluebird Care Bromsgrove & Redditch in 2015. Katy began her career with us a Care Assistant and when the role for a Support Supervisor became avaialable in 2018, Katy was keen to take this opportunity to provide more support for our customers. Katy continues to be a compassionate carer whilst using her knowledge to support and monitor carers and customers alike.

She loves working as part of the Bluebird Care team and strives to provide the highest quality person-centred care. Katy enjoys providing the carers with extra support in the community so they can provide the best support to the customers. Her training includes NVQ 2 and 3 in Health and Social Care, and has also trained for the award in Education which enables her to run training courses.

In Katy’s free time she enjoys being involved in charitable events and has previously taken part in parachuting for a Dementia charity as well as abseiling.

 

Joanne Thompson

Lead Care Co-ordinator

Joanne Thompson began her career in Care in 2008 as a Carer. She went on to join Bluebird Care Bromsgrove & Redditch in 2014 as Care Co-ordinator, and is now our Lead Care Co-ordinator. Jo's responsibilities include ensuring that all call times are met and managed efficiently, and that the care worker - customer suitability and continuity is maintained.

Jo is often the first friendly voice people speak to when phoning the office. She has used her extensive experience in Care and great communication skills to build great relations with local health teams such as social workers, to ensure we are always doing the best for our customers. Jo is also the Office Champion, ensuring the smooth running of all aspects of the office.