Meet the team
Director and Franchise Owner
Home Care in Bromley is provided through a franchise which is owned by Steve and Lesley Davie and their family. Steve is a Chartered Accountant with many years’ experience of organising the delivery of high quality professional services to demanding customers.
In addition to his accountancy profession background, Steve has several years experience in service-orientated consumer facing businesses at the 'high end' of the retail sector. This background, together with the support and experience of the Bluebird Care franchisor, has made it possible for Steve to create a stable operating platform from which the team’s Care specialists can provide structured and high quality care services to a range of customers within the Borough of Bromley.
In addition to his Bromley Home Care responsibilities, Steve is a Governor at the University of Greenwich, treasurer of his local residents association in Beckenham, husband of more than 30 years to Lesley, father of three grown up children, and a lifelong and (after many years of misery) ultimately rewarded supporter of Manchester City football club.
Steve decided to provide Home Care in Bromley and become a Bluebird Care franchisee because he wanted to bring his knowledge and energy to a worthwhile activity that will bring benefits to vulnerable people in his residential area. The 'Good Old-Fashioned Service' ethos of Bluebird Care matches Steve’s attitude to work, and he is committed to creating a Care service that is treasured by its customers.
Director and Franchise Owner
Ben graduated from Leeds Metropolitan University in 2006 with 2:1 BA(Hons) degree in Social Sciences, after which he spent 5 years commissioning and developing content for one of the world's foremost publishers of academic books, journals, and research.
In 2011, he took on a new challenge and joined his father, Steve, as a Director of Bluebird Care Bromley, and subsequently the Sevenoaks and Lewisham & Southwark franchises, which were acquired in 2011 and 2015 respectively.
Together, Steve & Ben oversee the back-office administration of the agency, in particular the core non-care related activities of finance, marketing and overall business strategy, as well as supporting their Registered Managers in their human resources and customer service responsibilities.
Ben is proud to be part of an award-winning family business, especially one which provides such a high-quality – and highly-valued – service to the local community.
Leah began her career in Care as a registered Nurse. After taking a few years out working in a family business, she took on some community work with Marie Curie and worked part time at a residential care home and then as a Supervisor at a retirement village.
She enjoyed Health & Social Care so much that she completed MT Care Qualifications and joined Bluebird Care Sevenoaks in 2011 as a Coordinator, rising to Deputy Care Manager in 2015.
She left in 2019 to pursue opportunities elsewhere when she relocated out of the area, but was delighted to return during the 2020 COVID-19 pandemic as Interim Care Manager at Bluebird Care Bromley and has since accepted an offer to become the permanent Registered Manager.
Leah loves the “family feel” of the business and the team, as well as the satisfaction that comes with knowing she’s making a difference to people’s lives each and every day. She relishes the learning opportunities presented by the responsibility and challenges that come with being the Registered Manger of a regulated service!
She describes the office team she manages as “fantastic”, though they’re only as good as the “superstars” they support out in the field! Everyone has a part to play in delivering a high-quality standard of care, but this can’t be achieved without effective communication and solid working relationships between both sides of the team.
She’s a strong advocate of continued professional development and describes the training regime in place as “the best I’ve experienced throughout my career”, and feels that the continuity and retention rate within the current team speaks for itself.
She would highly recommend Bluebird Care Bromley to anyone looking for a Home Care service or thinking of a career in Care!
Daphne began her career in the care sector in 2004 as an administrator for a Care Coordinator of a large provider delivering mainly Social Service contracts, before working her way up to Coordinator in our own right covering an area of Bromley. This has proven to be invaluable experience, as Coordination is very much the “engine room” of any home care agency!
Since then, she has had varied roles within the care sector, including Field Care Supervisor, Service Quality Assessor and Deputy Manager. In her last role before joining Bluebird Care Bromley most of her work was with palliative care patients and with young adults with special needs.
Daphne joined Bluebird Care in October 2019 as a Field Care Supervisor for Team A (Eastern side of the borough), though given her extensive experience was quickly asked to oversee the Live-in Care side of the business as Customer Services Manager.
Daphne is very proud to have gained her Level 5 in Leadership and Management in Health & Social Care for Adults and Young people and Children.
Daphne feels Bluebird Care Bromley provides an exceptional standard of Care for its customers, and that within the office, everybody pulls together as part of a high performing team, which facilitates a calmer, less stressed environment in which everyone has confidence in their colleagues the space to excel personally.
Outside of work Daphne enjoys spending time with her children and ever-increasing brood of grandchildren – especially cooking!
Care Services Manager - Team A (West)
Veronica began her career in Care over 20 year ago, starting out as a Care Assistant and then moving to an administrative role as a Field Care Supervisor – overseeing the work of colleagues out in the field.
She joined Bluebird Care Bromley in April 2021 as Care Service Manager, responsible for ensuring the delivery of a high standard of care to customers on the Western side of the borough, and for managing the relationships with those customers, their families and any involved healthcare professionals.
Veronica’s approach to Care has been shaped by the part-time care role she plays for her mum, who is also a recipient of Home Care. As such, Veronica understands the imperative of putting the customer at the centre of the process, and ensuring that the Care package she’s creating for someone is the most appropriate to their needs and preferences.
Veronica has found the team welcoming and supportive and is happy to be part of an organisation that shares her values.
Live-in Care Supervisor
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