About us

We believe that care matters and we are committed to providing the highest quality home care so that our customers can remain in their own homes.

Please click on the image below to take a look at our customer brochure which contains more information about our services. To download a copy, please go to 'Useful Information' -> 'Downloadable Resources'.

From the first day we opened our business to serve our community, our customers have been at the heart of everything we do. Our team at Bluebird Care deliver a home and live-in care service that we would be happy for our family and loved ones to receive.  We support our customers to maintain their independence and lifestyle by providing the highest quality of care.

Bluebird Care Bournemouth & Poole has been rated as an outstandingly well-led organisation by the CQC and is run by Melanie & Juliet Cohen. We offer a personal and professional support service, provide the very best home care and are committed to building a relationship that you can trust.

We have revolutionised the way that high quality, bespoke care is delivered, not only to older people, but also to those with specialist care needs as well as support for their families.

Bluebird Care is committed to ensuring people have the option to receive high quality care in their own homes, without the strain and upheaval of moving into a residential care home.  

What makes our home care services different is that we put you first. We aim to provide you with the same standard of care that we would expect for our own families. 

We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they are able to. This means valuing each person’s unique qualities and seeing them as an individual and not just as a list of care requirements.

Contact us today on (01202) 283 777 or email bournemouth-poole@bluebirdcare.co.uk and we will be happy to arrange for a member of our Customer Experience Team to meet with you and discuss your individual care needs.

Bluebird Care (Bournemouth & Poole) is a franchise owned and operated by Cojam Ltd under licence from Bluebird Care Franchises Ltd. Registered in England and Wales, company no. 10102174. Registered office: Richmond Court, 216 Capstone Road, Bournemouth, Dorset, BH8 8RX

“I hope you don’t mind me emailing but as I cannot call in to see you all, I just wanted to let you know that I have been thinking of you all at Bluebird Care Bournemouth & Poole.


You used to provide care for my Dad, Bob for the 6 months or so before he died in April 2017.  I was so glad I was referred to you when I was desperate to get care for Dad.  I will never forget the time I had a really bad evening with Dad. I admit I was panicking because I didn’t know what to do and you arranged for someone to come out early specially to help me. I would never have coped without your help.  I always recommended you to others.


The carers we so brilliant, I hope they are OK.  I can’t imagine how difficult it must be for you at the moment but I just wanted to let you know you’ve not been forgotten even though it was three years ago since you looked after Dad. 


I really do hope you and all your carers keep safe and well during this difficult period.”

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