About us

Leading provider of care at home & live-in care in Birmingham

We provide premium care at home and live-in support across Birmingham, focused on each individual’s needs. Our approach is professional, person-centred, and designed to help you live comfortably at home, while helping your family feel confident in the care you receive.

Care Expert brushing female customers hair

Our story - care with purpose

Bluebird Care Birmingham was founded with a clear purpose: to deliver care that feels personal, respectful, and genuinely supportive. Having seen the difference between care that simply meets tasks and care that truly understands people, we set out to raise expectations. Care at home is one of the most personal forms of support. It requires trust, empathy, and consistency. Our approach is shaped by real-life experience and a strong commitment to quality, ensuring every customer feels comfortable, respected, and in control in their own home. We take the time to understand each individual, their routines, preferences, and life story. This allows us to provide care that supports independence, preserves dignity, and builds meaningful relationships.

Our vision & mission

Our approach in Birmingham

We believe care is more than support, it is understanding, professionalism and trust in every home we visit. Every visit is shaped around the life they want to live. What sets us apart is that we combine this personal approach with consistent, professional care, while remaining compassionate and attentive to every individual’s needs.

Our vision

Be known for the difference we make to people’s lives across Birmingham. Families choose us because they see the care, professionalism and compassion we bring, not because of cost or convenience. We aim to support customers to live well at home while easing the emotional and practical pressures often felt by families. Every visit is thoughtful, reliable and delivered with heart, supporting independence wherever possible.

Our mission

Deliver care that is consistent, professional and responsive and puts you first. Every visit is shaped around routines, preferences and the life each customer wants to lead. Care is attentive, detailed and respectful, ensuring each customer feels safe, supported and understood in their home

Our commitment

We are committed to delivering care that is personal, professional and trustworthy. Every action is guided by the needs and preferences of our customers, helping them feel supported, comfortable and confident in their home. Relationships are built on trust, familiarity and consistency, so families can have peace of mind knowing the care is dependable and meaningful.

Our culture

Openness, professionalism and shared values guide our team. By investing in our carers and encouraging active involvement, we create an environment where the team feels recognised, supported and empowered. When carers feel valued, the care they deliver is consistent, attentive and dependable, directly benefiting customers and ensuring every home receives the premium care we promise

Our services

We put the individual first, tailoring care around routines, preferences and life. Our services support both customers and families, keeping them at the heart of everything we do.

We offer everyday care in Birmingham, including home care in Birmingham, live-in care in Birmingham, health and wellbeing checks in Birmingham, and respite care in Birmingham.

For more specialist needs, we provide complex care in Birmingham, dementia & Alzheimer’s support in Birmingham, and hospital discharge care in Birmingham.

This lets you step back from being the carer-in-chief for the one you love and simply be their partner, son, daughter, niece, nephew, brother, sister or parent. See our full list of services in Birmingham to find the right support for you.

Our values

What sets us apart

The way we care is grounded in our values and how we treat every customer as an individual. We believe the customer comes first and is treated with respect, while maintaining premium standards, professional excellence and compassion in everything we do.

Integrity

Integrity underpins everything we do. We are honest, transparent and committed to doing the right thing. We build trust through clear communication, accountability and a willingness to learn and improve

Dignified & person-centred

We put people first by listening, understanding and caring. Every customer is treated as an individual, with support shaped around their routines, preferences and values. We deliver care with dignity, so everyone feels valued, heard and respected, while working closely with families to ensure support is thoughtful and reassuring

Commitment to quality

Delivering high quality care is a responsibility we take seriously. We invest in training, compliance and continuous improvement to ensure care is safe, reliable and meaningful. Our focus is always on the impact care has on everyday life

Teamwork and collaboration

We believe the best care comes from working together. By collaborating with customers, families and professionals, we create care that is joined up and responsive. Our team works with shared purpose and mutual respect

care expert and female customer playing scrabble

A personal approach to care

Our team delivers compassionate care to those who need it across Birmingham, from short visits to assist with meals and medication, to overnight support that maintains safety, routine, and comfort. Every customer is treated as an individual, with care shaped around routines, preferences, and the life they want to live. Clear communication, professional standards, and a familiarity with each customer’s needs are at the centre of everything we do, reflecting the values that guide our team.

The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise.

Vikki M (Daughter of Client).

Our community

Useful resources

Discover helpful information, updates, and real stories from Bluebird Care Birmingham Explore our latest articles, case studies, and news to stay informed and supported on all aspects of home care in your local area.

Blogs

Stay informed with expert insights from Bluebird Care on home care in Birmingham. Explore articles from our local team covering care tips, news & support for families.

Case studies

Real stories from families in Birmingham. Discover how Bluebird Care’s compassionate home care has made a difference through our case studies and testimonials.

Events

Moments we share with customers, families, and our care team through local gatherings, activities, and community occasions across Birmingham.

News & awards

lUpdates and information on local care, support services, and community topics, keeping families in Birmingham informed and up to date.

Newsletters

Our newsletters share helpful care advice, local updates, community stories, and news from Bluebird Care Birmingham, keeping families informed, supported, and connected to what is happening in home care across their area.

Areas we cover

At Bluebird Care Birmingham, we’re proud to support people across our local communities. Our home care and live-in care services extend throughout the area, ensuring more people can receive high-quality, compassionate care in the comfort of their own homes.

Local Areas

We use cookies to improve this website