Meet The Team

Bluebird Care (Birmingham North) is led by Suresh Dakshinamurthy and Sumathi Manickam. They started delivering homecare in Birmingham North to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is our absolute goal and the team would be delighted to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services we provide.


The “Good Old-Fashioned Service” ethos of Bluebird Care matches our attitude to business and through this we have managed to create a care service that is both highly valued by its customers and widely respected professionally.
 
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Bluebird Care Birmingham North Care Assistants are exceptional. Our management team selects, trains and supervises them to ensure they’re best supported care professionals and have everything they need to deliver the very best homecsare. We look after our Care Assistants because we know happy colleagues make happy customers. We are fully responsible for all of their professional training and development, holiday pay and professional insurances. We look after them above and beyond our legal obligations and they are hugely valued members of Bluebird Care, They change customers lives for the better every day

Our customers love our Care Assisstants. Take a look at our testimonials and see what they say about our team.  

Sue Manickam

Operations Head / Director

Sue Manickam provides strong, strategic leadership to Bluebird Care so we can provide the best homecare services. Efficiently manages the day to day running of the business. Allocate resources and monitor performance to deliver high quality homecare to customers within budget. Manages all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely.

Sue has worked as a Senior Physiotherapist as various NHS setups for 10 years. She has worked in various departments such as acute health, rapid response team and intermediate care setting and community services in UK NHS. In acute hospitals she has the experience in working closely with hospital discharge teams and rapid response team. She also has the experience in working closely with the various consultants, OTs, Nurses, social workers, health care assistants and all these experience has helped her role in Bluebird Care.

Sue’s personal target is to put all of her skills, knowledge and experience to ensuring Bluebird Care Birmingham East provides the highest standards of care to all our customers, both current and future, delivered by our friendly and dedicated team of professional care workers and office staff.

Debbie Morris

Registered Manager - Birmingham East and North

Debbie Morris - Regestered Manager - Birmingham East and North

Hi, I am Debbie, as the Registered manager, I’m responsible for overseeing the quality of care across the branch and live-in care teams. My aim is to ensure the delivery of the highest standards of care through tailored, person-centred care plans that offer outcome-focused delivery through dedicated, expertly-skilled care teams.”

Career Pathway

I began my career within the care sector in 2003 and remained in the care industry ever since. I began my career as a monitoring review officer for a large Domiciliary provider, meeting all customers and gaining feedback to the care being provided, I found the role rewarding and enjoyed meeting people from all different walks of life.

After being in the reviewing officer role for three months I decided this was my chosen career path

"With a wealth of care experience in both managerial and carer roles, Debbie has worked closely with a variety of different conditions including dementia, Parkinson’s, and general elderly care, among many others. Followed by a Level 5 in Leadership & Management."

Qualifications and Professional Development

As well as having many years of practical experience in the industry, Debbie has also gained a range of additional qualifications in order to increase her knowledge further within the care sector. These include a Dementia Development course at Stirling

University and a Level 5 in Leadership & Management. She also has a Bachelor of Arts degree in Creative Writing & Journalism. In addition to her qualifications, Louise has also completed training in mental health and complex care (including non-invasive ventilation).

Fiona Hallam

Business Admin

My name is Fiona Hallam and I recently joined Bluebird Care as a Business Administrator.  This is my first role within the Health and Social care sector, and I am looking forward to a new challenge.

Previously, I have worked as a Retail manager, but after working in a Covid test centre during the pandemic, I decided it was time for a fresh start.  The team at Bluebird are all so friendly and compassionate, and you can feel that they genuinely care about their clients.

Joanne Hodgson

Care Coordinator

My name is Joanne Hodgson, most people call me Jo, I started working in health & Social care about 10years ago and have never looked back, I started in a role of care worker for a large Domiciliary Company, which still allowed the flexibility to look after my mother who had been diagnosed with vascular dementia. I carried out several jobs whilst my children were young, but never one so rewarding as caring for people and making a difference along the way. My knowledge and commitment to caring for people from all walks of life gave me the confidence to take to a higher level and was quickly promoted to senior carer mainly dealing with staff and customers daily.  I have also recently obtained my Level 5 in Health & Social care. My new role as a care coordinator with Bluebird Care, is a position where I feel I am now able to put my Skills into practice and make a huge difference. 

Desislava Markova

Lead Care Assistant

Desi, Joined us in March 2018 is one of our Lead Care Assistant. She has been shortlisted as a finalist for the Category - The Home Care Worker Award under Great British Care Awards 2020

Desi has also completed her NVQ 3 in Oct 2020

Desi  - “I work for Bluebird Care since 2018, I have always wanted to work in a job where I can help people and I received this opportunity. After 1 year working with Bluebird Care they offered me to start my NVQ 3, which I am almost finished. To appreciate my hard work, they made me Lead Care Assistant. I know this job is not rocket science, but by the end of the day I know all the service users will be safe and independent as much as possible”

Amanda Powell

Lead Care Assistant

Amanda, Joined us in May 2019 as a Care Assistant, now she has been promoted as a Lead Care Assistant. She has been shortlisted as a finalist for the Category - The Home Care Worker Award under Great British Care Awards 2020.

She has some good words about us "It is a pleasure working for Bluebird Care. When I was introduced I was shocked at how friendly all the staff were and well organized. Showing real care and interest to all clients needs. Giving sufficient times to care. No pressure travelling from one call to another. Now I am proud to be made Lead Care Assistant and will do my best to encourage the company to grow & succeed."

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