How To Pay For Your Homecare
Knowing how much to pay
Every two weeks we will send you an invoice. This is a request for payment for the care and support you have received. We can send your invoice by post or email. Let us know which you would prefer by contacting a member of the Bluebird Care (Bedford) team on 01234 211481.
When will payment be due?
We request payment to be made one week following the date of the invoice. Please give Karen a call to discuss payment on 01234 211481.
You choose how you would prefer to pay for your care and support:
Set up a standing order
If you choose to pay by standing order, we will take a specified amount from your nominated account every calendar month.
This may not always fully cover the cost of your care and support. For example, if you have received extra care because of a bank holiday or extra visits for any other reason.
If you would like to set up a standing order, please contactKaren Orbell who will send you the information you need for you bank.
Make a payment by debit or credit card over the phone
We accept payments from all major debit and credit cards over the telephone.
Bluebird Care (Bedford) does not store any card details. This means that you will need to telephone the office each time you receive an invoice and give details of your payment card and the invoice you wish to make payment on.
Transfer the payment electronically
You can pay our invoice by electronic transfer/internet banking. Please contact Karen Orbell on 01234 211481 obtain our bank details (account name, sort code and account number) you will need these to transfer the payment.
For help with funding, please see our Help with Funding page
How to find the right care assistant for you or your relative
1. Find your local office
Bluebird Care delivers care from locally based offices, find yours to start your care journey today.
2. Get in touch with us
Fill in our call back form or give us a call to find out how we can help you.
We’ll come out to you to find out what you or your loved one needs to help stay independent at home.
4. Care assistant chosen & care starts
You’ll be cared for by one of our specially trained team to support you to remain at home for as long as possible.