Bluebird Care Bedford receive their latest CQC report

Published: 22/05/2019

We are delighted to announce that we have received our latest Care Quality Commission (CQC) report following their recent inspection in October.

We are delighted to announce that we have received our latest Care Quality Commission (CQC) report following their recent inspection in October.

The CQC are an independent regulator of health and social care services in England who monitor, inspect and regulate services to make sure they are meeting fundamental standards of quality and safety.

Our recent inspection was carried out over three days on the 22nd, 26th and 27th October and we are happy to say that we received an overall rating of ‘good’. Throughout the report we received some lovely feedback from our customers. Here are a selection of some of the comments made by our customers:
 

The staff are very well trained. They are very professional and know how to communicate with us.”

I am very happy with the care I receive from the staff. I see them as part of the family.”
My [name called] is well cared for at all times. The staff are absolutely brilliant and we are delighted with them.”

Director of Bluebird Care Bedford, Karen Orbell, commented:
 
We are very pleased with our latest CQC report and continue to be extremely proud of the high standards of care our team provides to our customers every day. We would like to thank everyone for their loyalty, passion and commitment to delivering the very best homecare and support.”
Visit the Care Quality Commission website to find out more information about how they regulate health and social care in England.

View our full CQC report