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Professional caregiver assisting an older man with gardening activities.

Home care services

Care at home in Aylesbury

Call us on 01296 399000
Enquire online now
logoHome care services

Supporting you where it matters most

Led by our owners George Morris, Tania and Michael Hackett, and Care Manager, Sammie Macknight, we are one of Buckinghamshire's most established and best rated Home Care and Live-In Care providers. We are a closely knit team who are proud of how adaptable our amazing team of carers are and the unwavering compassion and care they provide daily.

We offer a unique service of tailored and award-winning home care visits which range from 30 minute visits to 24-hours a day.

Many of our customers receive care on a daily basis while others like to start with one or two visits a week and grow from there. When the time arises, we are here to help guide you and deliver outstanding care that enables you and/or your loved one to stay at home in familiar, comfortable surroundings with an unmatched level of one-to-one support.

Our established and growing team of carers understand that one day can be very different to the next so we will be flexible around your changing needs and requirements.

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FAQ

Everything you need to know about Home care services

We provide visiting home care (companionship, personal care, medication support, respite, night care, live-in care (including couples and short-term respite), and complex care tailored to specific conditions such as dementia, Parkinson’s, MS, stroke, spinal injuries, MND, diabetes, learning disabilities and more.
Just get in touch with our team. We’ll have a friendly chat, answer questions, and aim to understand the needs, routine and preferences of the person requiring care and support.
After providing initial information over the phone or via email a member of the customer care team will offer to come and meet you. In most cases our first visit is to complete an assessment at your home or in the hospital if that is required. A detailed care plan is then drawn up and agreed upon before any care can be provided. A dedicated team member will check in with you after the first visit and provide regular support and guidance thereafter.
Yes. Our trained team delivers Complex Care at home for a wide range of conditions, working alongside you, your family, and healthcare professionals to keep care safe, dignified, and person-centred.
We cover Aylesbury and surrounding areas including Aylesbury, Aston Clinton, Weston Turville, Haddenham, Dinton, Ford, Waddesdon, Bierton, Cuddington, Chearsley, Brill, Princes Risborough, Long Crendon, Halton, Wendover, and Oakley.
No, we do not charge anything to come and meet you and carry out an assessment. We only charge for care that is provided after a contract is agreed upon and signed.
Yes, it's 14 days. You are entitled to cancel the agreement within the 14 day cooling- off period by giving 48 hours’ notice.
If you want to cancel a care visit, it is 48 hours notice for all changes. If you want to cancel services all together, it is 28 days written notice.
We can start providing care within 48 hours if an assessment can be completed and we have availability from our care team. The average length of time from enquiry to starting care and support is 10 days.
Yes, we are regulated by the United Kingdom’s health and social care inspector, the Care Quality Commission. We are rated Good. (area dependent)
We provide sensitive, specialist dementia care focused on routines, familiarity, and meaningful daily activities to help you or your loved one feel safe and supported at home. Care is tailored to the individual, with a dedicated care plan that’s reviewed regularly with you and your family as needs change.
Every new member of our team, irrespective of experience within the care industry, has to complete our extensive training programme and undergo references and enhanced police checks. We occasionally work with professional Live-in care agencies to provide experienced staff for live-in customers. There is a dedicated team that provides all carers ongoing support, supervisions and spot checks and development and training is continuous.
We invoice on a two weekly cycle. Most customers set up a direct debit but you can also pay by bank transfer or over the phone.