Michelles original career was in retail, as well as volunteering as a Samaritan. I have always been passionate about wanting to make a difference in peoples everyday lives, similar to the passion I had of making the difference I gained being a Samaritan, and I have never looked back.
When I joined Bluebird Care, I was new to care – and certainly hit the ground running, it did not take me long before I realised, I had found my calling!
I started in Bluebird Care as a part time carer. I gained great pride and job satisfaction in my work knowing I was making a difference everyday with the customers I supported, it wasn’t long before I progressed along the Bluebird Care career pathway and completed my NVQ in Health and Social care,
As a Community Care Manager, no two days are the same! I help new customers navigate starting care by completing new customers assessments and creating their person centred care package, getting them up and running. It's such a wonderful feeling seeing the customers thrive and enjoy the care and support you have arranged and put in place. Supporting our our carers delivering the customers care and support needs, is a delightful feeling. Seeing the customer often take a complete 360 change as the correct care and support is in place, is the most rewarding feeling for me.