Testimonials

At Bluebird Care South Oxfordshire we offer a personal, professional service to you and your family. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.

Please read on to learn what people have to say about us.  

Showing results 1 - 7 (of 7)

I can only congratulate Bluebird Care on the staff they have working for them. They are so respectful, courteous, warm and incredibly caring to both my parents. My parents now look forward to their visits and feel like their friends are visiting not just carers. I cannot recommend them enough. The office staff are fantastic too and are there to speak to you when needed.
Thanks again for all you do.

Overall Experience

Staff

Care / Support

Management

 

Treated with Dignity

Value for Money

My husband received excellent service in every way from Bluebird and the carers were caring and first class.

J (Wife of Customer)

When caring for my mother, with highly complex needs, became too much for me single-handed, it was such a relief to hand over her morning routine to the lovely carers from the Bluebird Witney team. They would arrive on time each morning, with friendly, cheerful conversation and encouragement, and complete the required tasks efficiently and respectfully.

However disorientated Mum was, due to dementia, or weak and stiff due to Parkinson's, they made the start to her day, and mine, better. The administration was thorough and professional, and I would have no hesitation at all in recommending their services.

RH ( Daughter of Customer)

We needed to provide daily domiciliary care (that quickly morphed into live-in care) for our father, who has various health challenges and our mother, who had just had a stroke. From the very first call, we were reassured that Bluebird was the right partner to provide care to our parents. We spoke directly to a Bluebird person who listened to our requirements and presented a well-considered care plan. To start with, Bluebird provided regular domiciliary visits to Dad that got him up and dressed in the morning, ensured he was fed, had taken his meds and even took him out in his wheelchair. The service then needed to become a live-in carer and a wonderful carer was sourced for us. Dad absolutely loved the carer and they and we got on really well. Sadly mum passed away, but we kept the live-in carer just for Dad. We can't speak highly enough about Bluebird or the live-in carer provided for Mum and Dad. Highly recommended.

NP ( Son of Customer)

Initially Mum just needed a weekly visit, which became four visits a week, which became twice daily visits. Some help with shopping, companionship, light household duties - but most importantly, a friendly and sympathetic visit each and every time, from Bluebird staff that genuinely always had her best interests at heart. Loved the app - to follow the visits virtually, and to offer reassurance that Mum was being fully supported. It's now time for more permanent full-time care and I would like to thank the Bluebird team for always being so flexible and accommodating, throughout our two-year connection.

SB (Daughter of Customer)

After my father's death in January 2018, my mother (who was then 91) struggled at home due to progressive Alzheimer's and deteriorating mobility. Bluebird Care initially provided a daily tea-time visit which was extremely helpful and reassuring as I lived 90 miles away. When Mum's condition deteriorated we arranged a full-time live-in carer in November 2018 from Bluebird Care. This arrangement continued until Mum died peacefully at home in August 2020. Over this time there were only two live-in carers, both of whom were superb. They were compassionate, cheerful, sensible and excellent at maintaining Mum's dignity. They were ably supported by the excellent Bluebird Live-in Care Manager, and between them often made sensible suggestions about how Mum's quality of life could be improved e.g.by purchasing simple items that would aid her. Overall, my mother had excellent care throughout.

MB ( Son of Customer)

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