Testimonials & case studies

Find out what our customers say about Bluebird Care Solihull.

At Bluebird Care Solihull we offer a personal, professional service to you and your loved ones. We are determined to deliver the best possible care for every single person and are delighted when we receive positive feedback from our customers, their families and friends.

For us, a key part of continuing to deliver excellent care involves regularly asking our customers for honest and open feedback. Taking this feedback on board allows us to improve our service and maintain the high standards which have made us one of the top home care providers in Solihull.

Below are some of the reviews we have received, if you would like to leave feedback yourself, please visit our share your experience page for numerous ways you can contact our franchise or contact us directly via phone 0121 803 6787 or email solihull@bluebirdcare.co.uk.

Showing results 1 - 8 (of 10)

Thank you so much for providing an excellent care package for my mom. The last 7 months have been incredibly stressful with her health and getting her settled and supported at home has been crucial. I’m pleased you and your team have been available to support her, especially at such short notice.

The fact my mother enjoyed such a long life remaining in her own home until her 100th birthday was in part due to the care provided by Bluebird over the last 2 years. We are most grateful to you all for everything you did for her.

I would like to thank you for the carers you have given me and the continuity. I was previously seeing new carers on a daily basis and I'm delighted that I have my regulars now. It's also lovely to receive a rota on a weekly basis so I know who is coming when and I also appreciate when you notify me of changes. Thank you to you all!

Faultless help and support from first contact with the team to now receiving home care and support for my mum. Three carers in particular have been supportive, understanding and incredibly efficient at helping us get the care in place. We're in our first week with the team visiting and everyone that has been so far has been lovely. My mum has commented that she already feels really cared for.

The care my husband received was faultless. It was an extremely emotional time for us and the team from Bluebird were so kind and caring to us from day 1. I am forever grateful for the care provided to my husband and the support offered to me. Nothing was too much and even when we didn't need anything, they would just sit, have a coffee and let us cry on their shoulders. Thank you Bluebird for all your support.

I cannot thank Bluebird enough for the care my wife received. Nothing was ever too much trouble, they were always willing to go above and beyond and showed the utmost empathy. The carers and office team were not only there to support my wife, but me too. They are still in touch with me today to check in and see how I am doing, and for this I am so grateful. I highly recommend Bluebird based on our experience.

The standard of care received by my late wife was excellent and included a high degree of compassion and professionalism, mixed with a sense of humour. My wife and I always looked forward to the carers' visits. It is difficult for me to describe in words how grateful we are for the dedication displayed by you and your team in looking after my wife.

On behalf of dad and I, we would like to extend our thanks to Simon for his flexibility, it's very much appreciated. I'm not sure what we would do without him!

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