About us
We believe that care matters and we are committed to providing the highest quality home care so that our customers can remain in their own homes.
We believe that care matters and we are committed to providing the highest quality homecare in the Lancaster, Morecambe Bay and South Lakeland area so that our customers can remain in their own homes.
The CQC are an independent regulator of health and social care services in England who monitor, inspect and regulate services to make sure they are meeting fundamental standards of quality and safety.
We are delighted to say that at our CQC Inspection published May 2017 we were again awarded a rating of ‘Good’ across all areas.
Our Director Claire Evans said:
“To achieve this rating is a great result, and a testament to the hard work and dedication of all the team here. Some key strengths that seem to emerge from the report are: punctuality; attentiveness to each person; responsive to individual needs and preferences; well-trained carers; and a dynamic and supportive leadership team”.
To view the full CQC inspection report, click here:
The areas we cover match the local authority boundaries of Lancaster & District Council and South Lakeland Council, which come under the social services authorities of Lancashire and Cumbria respectively.
Our coverage includes:
- Lancaster, Morecambe, Bare, Torrisholme, Heysham, Hest Bank, Slyne, Bolton-le-Sands
- Scotforth, Forton, Glasson, Cockerham, Quernmore, Galgate,
- Silverdale, Arnside, Yealand, Milnthorpe, Dallam, Carnforth, Halton, Caton, Hornby, Kirkby Lonsdale and the Lune Valley,
- Kendal, Sedburgh, Levens, Grange-over-Sands, Newby Bridge, Ulverston, Cartmel, Windermere and Bowness, Coniston
What makes our homecare services different is that we put you first. We aim to provide you with the same standard of care that we would expect for our own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.
We work alongside families and individuals to tailor our services to help our customers stay in control of their own care for as long as they are able to. Delivering the very best homecare is our passion, and we strive to achieve this every day.
Testimonial: 5-stars.
I can't speak highly enough about the services offered by this company to my ailing mother. Living 250 miles away I had been given the run-around by various agencies for weeks, but one 'phone call to Bluebird was enough for them to get cracking with a detailed care-plan which they were able to implement within a few hours. This soon had to be migrated to 24/7 live-in care.
They were efficient, knowledgeable, calm, clear-headed, professional, flexible, caring and communicative. Nothing was too much trouble. To say it was a load off my mind is a gross understatement. Live-in care was provided seamlessly by a rota of kind & patient carers. All this was as the first national lock-down kicked-in.
My only regret is that I did not know about these people sooner. When, after a while, the time came for the inevitable transfer to hospital palliative care, they helped me to manage the transition without fuss, leaving the house in good order and secure. Thank you!
AS (London) - son of service user in Lancaster
Contact Us
