Thank you so much for your perfect response to my Aunt's fall yesterday. I was incredibly impressed with your care workers. To have her reach out to yourselves, and to the paramedics was marvellous.
I am also incredibly impressed by the care workers' willingness to go along, keep Auntie comfortable, and stay whilst the paramedics assessed her. When I looked at the detailed notes on her file today, and came to understand your actions, your kindness and care I was really so pleased that we had engaged Bluebird Care; this was exactly the level of support and caring that we aspire to give Auntie as she remains living her life independently in her home - even though the vascular dementia seems to be marching on.
I would very much appreciate you passing along our sincere thanks and gratitude to the team. I also want you to know how much we value your leadership of my Aunt's care. You are a lovely company, and your calmness and compassion is truly valued and really is enabling us to keep Auntie safe and cared for in her own home. You have some star players in your team for which we are very grateful!
Best wishes and thanks to all
Our Bluebird care workers were unfailingly attentive, compassionate and gentle. Mum really felt that she received a personal service. I truly do not know what I would have done without your caring support and assistance and wish you all the best for the future.
Mrs B, Cherwell and North Bucks
I would like to take this opportunity to thank you all for the effort and attention that you exercised to ensure my mother was safe and comfortable. Certainly, this often went beyond what had been originally contracted.
If there was a problem you always made contact and immediately made me aware of any care concerns that had manifested. This was much appreciated. I hope very much that I can find opportunities to publicise your services.
Mr DG - Surrey
I don't know how we would have managed without your care workers. Not only did they care for Dad, but for me too. Every one of them was professional and caring and kind and completely trustworthy. I felt complete confidence in the care they gave to him.
Wendy, Tessa and Alan, Birmingham West
Again I can’t stress enough how impressed I have been by your staff and their professionalism. They have ‘overlapped’ with our other agency staff this week occasionally and one can tell the difference in standards!! However – a decent routine is quietly getting there. You have been most kind and supportive – thank you."