East Herts

  • East Herts

Bluebird Care (East Herts) is a leading home care and live in care agency.

Home Care Service Area

Bluebird Care (East Herts) supports customers and provides care in the whole of East Hertfordshire.

We cover Bishop’s Stortford, Braughing, Butingford, Datchworth & Aston, Great Amwell, Hertford, Hertford Heath, Hertford Kingsmead, Hertford Rural North, Hertford Rular South, Hertford Sele, Hunsdon, Little Hadham, Mundens & Cottered, Puckridge, Sawbridgeworth, Stanstead Abbots, Thundridge & Standon, Ware and Watton-at-stone. 

About Bluebird Care (East Herts)

We provide domiciliary care services. The ethos of Bluebird Care is Good Old-Fashioned Service with a “can do” attitude, which has been built around a passion to deliver high quality care and an excellent level of service and we insist this in our day-to-day activities.

We are proud of our work ethic, which is to provide our customers with the type of care that we would expect to have ourselves. Not only do we provide high quality care in the comfort of our customer’s own home, we also provide excellent, open and honest advise to our customer. 

What We Do

Our aim is to allow our customers to maintain their independence and dignity by putting together a bespoke care package, which allows them to remain in their own homes safely and holistically. We offer a range of visit times from a 15 minute pop-in to 24 hour live-in care

We offer care services to older adults and adults with disabilities. Our services are individually tailored to meet each customer’s requirements. 

Our Staff and Recruitment Process

We recruit Care Workers who are able to meet the needs of our customers. All of our staff are CRB / DBS checked, trained and regularly supervised. Our staff are of the highest caliber and we make sure they are trained to the highest standards to provide the best possible service. Carer Workers are encouraged to train up to NVQ level 2 and they spend time shadowing experienced carers to learn the Bluebird Care methods and practices. 

Our services include:

(Please click on the links below for further information)

Our customers are vulnerable people who have chosen to receive care in the comfort of their own homes.

Our personal care includes:

  • Personal Care & Hygiene
  • Help getting up and going to bed
  • Assistance with washing and dressing
  • Assistance with getting into the bath or shower
  • Assistance with going to the toilet
  • Assistance with meal preparation
  • Assistance with medication
  • Assistance with mobility
  • Assistance with personal laundry and ironing
  • Assistance with cleaning the home and basic household chores
  • Assistance with going or getting your shopping
  • Over night care

Customers may purchase their care through a variety of routes including Direct Payments or from personal funds and we are acutely aware that our customers are vulnerable people who have chosen to receive care in the comfort of their own homes and are committed to providing high quality care and value for money.

Each care package is person specific with highly flexible and well monitored care visits ranging from as short as 15 minutes to 24 hours a day.

All our home care services are tailored to your specific needs or those of your loved one. Please call us to talk about how we can help – 01920 46 56 97

Funding your care

Direct Payments are available as an option to pay for your care.  Below is some information about Direct Payments and how to apply in Hertfordshire.

How Do Direct Payments Work

Direct Payments - Great Flexibility and Control

A direct payment is:

  • Money for you to arrange your own support. 
  • Greater flexibility, choice and control over the support you receive and how you receive it.
  • A way that you can use a personal budget to meet your needs.

Find out how direct payments work. 

A direct payment is not

  • A direct payment is not a benefit and is different from the Department of Work and Pensions 'Direct Payments'
  • It is not a form of income and should not be regarded as such.

You can have a direct payment if:

  • You are eligible to receive a personal budget.
  • You are willing and able to manage how the money is spent or know someone who can manage the money on your behalf.

How to request an assessment

http://www.hertsdirect.org/services/healthsoc/supportforadults/onlinecare/

 

Customer Testimonials

We have arranged Bluebird Care (East Herts) for double up calls, 3 times a day, 7 days a week. I am very happy & pleased with the quality of the services and would definitely recommend."

Mr C

Just had to write and thank you so much for all the time and effort you have spent on me this week. Coming out for regular reviews and to set up things while my daughter and son in law are away in Canada is a great help."

Mrs S F

Just to formalise the feedback I gave you following your carers introductory visit last Thursday.  It was so lovely to meet your supervisor and two care workers.  Everyone was so kind and reassuring and spent time with my Dad to make him feel comfortable.

It’s all very new and it has been a difficult decision to choose the right care agency.  I am feeling very reassured and confident about home care and it’s been a big relief to know that help is at hand."

C G

News

August 2013

Bluebird Care, in hands with Age Concern held a Community Awareness event this month.

There was music, food, fun and bingo. It was great to give people awareness about the possible kind of support they can have from Bluebird Care.

East Herts Community Event August 2013 1  East Herts Community Event August 2013 2East Herts Community Event August 2013 3  East Herts Community Event August 2013 4

June 2013

Bluebird Care (East Herts) is now a Gold member of Hertfordshire Care Providers Association.

Hertfordshire Care Providers Association Gold Member

New Videos Available

There are 3 new videos available to watch that describe Bluebird Care's approach to care for people with dementia, learning disabilities and care for children.

These videos can be found here.

May 2013 - Funding Scheme

The new Bluebird Care Funding Scheme is now available.  You can find out more on the funding scheme page.