Cheshire East

  • Cheshire East

Bluebird Care (Cheshire East) is a leading home care and live in care agency.

Home Care Service Area

Our services span from Crewe & Nantwich to Middlewich, Alsager, Haslington, Sandbach, Congleton, Holmes Chapel, Goostrey, Cranage, Macclesfield, Prestbury, Mobberley, Knutsford, Poynton, Alderley Edge and Wilmslow.

We also include all the rural villages around the towns of Cheshire East such as Wybunbury, Wrenbury, Sound, Willaston, Hough, Weston, Elworth, Brereton,Wheelock, Barthomley, Church Lawton, Rode Heath, Scholar Green, Astbury, Chelford,  Handforth, Bollington, Disley. 

We have recently opened a new office in Macclesfield, if you would like to contact us at this office please call on 01625 426204.

Bluebird Care Macclesfield
Waters Green House,
Waters Green,
Macclesfield,
Cheshire
SK11 6LF

What we do

Bluebird Care (Cheshire East) provides care services for older people, adults and children with a disability all in their own homes across the whole Cheshire East area. Our aim is to help enhance quality of life and support independent living with a range of bespoke services.

Our trained care staff can help with all aspects of personal care, nutrition, medication administration and more. Having a person-centred approach we understand the importance of care planning that captures each customer's vision of how they wish to live; who they are as a person, their hopes and aspirations. 

Our level of support is tailored to need, and can be a simple short daily visit, up to multiple visits as required, ranging in length from around 30 minutes to several hours if needed. Our caring, highly professional team is dedicated to helping our customers live life to the full on their own terms, in the home they love. 

Sleep-in Services

When we work with a customer we are also mindful of the entire family unit. Often a family member may be the main carer, and would welcome an opportunity for a break or intermittent support. Our sleep-in service can help to provide respite in such situations, as well as providing peace of mind for customers who live alone and feel particularly vulnerable overnight. Our carer will typically sleep on the premises from 10pm to 7am, providing any necessary care. For customers with more intense care needs during the night we also provide night care staff who will be awake throughout the duty period to attend to requirements.

Live-in Services

We understand that care needs can increase over time, and when this happens many people feel their only option is to consider a residential care home. Whilst this may be the appropriate choice in some cases, our live-in care services offer a real alternative. Our worker lives with their customer as their own personal carer managing all aspects of their daily needs. A care plan is agreed to meet the customer’s expectations and ensure they maintain the lifestyle they are used to.

Remaining around familiar things in their own home can be particularly beneficial where there is any degree of dementia. The companionship element of having a live-in carer too cannot be understated. As well as managing the care, the domestic duties, cooking and shopping, our live-in staff delight in escorting their customers out on trips of their choice if able, or helping them to engage in hobbies and interests.

Childrens’ Services

Our younger customers can be very energetic! We firmly believe in helping children with a disability to participate in their chosen activities, day trips and events. We have a small team of dedicated staff who work with young people, be it at home, helping parents and guardians, or working in tandem with other agencies that provide after-school club activities and outings. Our role encompasses all aspects of care delivery and medications management whilst remembering that kids want to have fun! 

Buzz Youth Activity Group

The Buzz Youth Activity Group was set up in response to disabled young people in the Cheshire West & Chester and Cheshire East area asking for a place to ‘hang out’ with their friends and to have some fun. The group is run by the members through a steering group.

The group runs on a weekly basis across Cheshire West & Chester and Cheshire East district and all activities on offer are chosen by the young people who attend.

Cheshire East Buzz Group

Example activities the young people have requested over the last 12 months include: Cinema Trip, Visit to Llandudno, Disco, Visit to Wigan Warriors, Boat Trip, Climbing Wall Visit, Ten Pin Bowling, Horse Riding, Bingo Night, Multi Sports Night, Italian Meal Out, Cookery Evening, Visit to Chill Factor. 

Bluebird care (Cheshire East) is delighted to be the partner of choice in supporting the care needs of these young people at their regular gatherings.

Bluebird Care Workers, Emily and Hannah assist a young customer as she takes to the ice on one of many Buzz Group activity sessions.


How We Maintain High Quality

We strive to deliver the highest quality service, on time, every time. Our management team monitors and assesses our success in this, making sure our customers' views are heard when planning our activities. Our Care Manager, supported by a team of Supervisors, recruits and trains our care staff to the highest possible standards, with on-going training and monitoring in the field.

We are careful to match workers with customers by personal introduction, then becoming part of a small dedicated team who regularly visit the same customer, building a relationship of trust. Every customer has their own “care plan”, drawn up to their specification, and capturing every detail of how they wish their care to be delivered. This is regularly reviewed in consultation with the customer to ensure we stay on track in meeting expectations.

 

What our Customers Say About Us

I would like to thank the carers who have looked after my husband for the last 5 months. They have been wonderful in his treatment and the love and affection they have shown to him.”

Mrs MB, Middlewich

I extend my grateful thanks to you and all your staff who have cared for me during the last 6 weeks, everyone was very efficient and carried out their duties professionally. If I need care in the future I will contact you with confidence.”

Mrs GK, Cranage - who had support at home following surgery.

Your calls make a great difference to mum’s life. She always speaks of the “ladies in blue” affectionately and how she enjoys the chat and the company. I was there one day when Bluebird came, and I was so impressed with how their experience enabled them to work with mum  so well, calming or cheering, depending on her mood.

I always check the diary and was very touched by the note about “waltzing round the kitchen”! I thought it was wonderful that somebody cared enough to match the mood and join in her fun, thanks!”

Mrs AM, Goostrey

 

News

December 2014 - Bluebird Care Cheshire East Carer Awards Day

As always in December we held our annual carer awards day at our local offices. This year the “Best Newcomer” in care award went to Aliesa Barker, beating 25 other new starters to the company during the Summer! Aliesa receives her award from Care Manager Jayne Wakefield who commended her on excellent care delivery and dedication to her customers (pictured left). Also pictured (right) with Aliesa is Anne Walker receiving her “Commitment to Care award”, recognising her 13 years of outstanding service in the care sector.

In total 7 awards were given out including the coveted “Carer of The Year”, with the management team honouring “Christmas jumper day” by donning festive knitwear for charity! All proceeds from this year will be given to St Luke’s Hospice.

Cheshire East 1 - Dec 14     Cheshire East 2 - Dec 14

October 2013 - Supporting Older People in Cheshire East for Silver Sunday

On Sunday 6th October 2013, Bluebird Care (Cheshire East) hosted an afternoon of jazz music topped off with a cream tea to celebrate Silver Sunday.

Director, Joanna Lee said,

We were delighted to hold a Silver Sunday event in celebration of the rich contribution older people make to the community with their life-long experiences. Since we care for many people over 65 at home, we also understand that loneliness can be an issue, with our care workers often being the only daily contact they have. This was a wonderful opportunity to bring people together socially.”

The Bill Bailey Band (pictured) provided a range of nostalgic jazz tunes whilst sisters Joyce and Midge dominated the dance floor as well as scooping a raffle prize! Joyce later sang with the band showing off a lovely, classically-trained voice, whilst Midge reminisced to her days as a singer for the armed forces in the 1940s. Also pictured with Joanna is Hugh Emerson, Secretary of the South Cheshire Pensioners Association.

Cheshire East Silver Sunday 2013 Band  Cheshire East Silver Sunday 2013 Hugh EmersonCheshire East Silver Sunday 2013 Dancing  Cheshire East Silver Sunday 2013 Attendees

September 2013

For the second year running we were pleased to host a Macmillan Coffee Morning in support of the charity’s work, raising over £100! Care staff baked delicious cakes themselves which were sold to local businesses to generate the donations. They really are a talented bunch!

Cheshire East Macmillan Coffee Morning 2013

Cheshire East Heatwave 3

August 2013

During the recent heatwave, our Care Manager, Jayne Wakefield was quick to respond. Visiting our more vulnerable customers at home, Jayne shared tips and advice on how to keep cool and hydrated as well as recognising the signs of heat stroke.

Jayne is pictured below, sharing the information bulletin and handing out water supplies to Bluebird Care customers, Frank Whittingham and Doris Cope. Customer, Joy Roberts is also pictured (right) reading through the advice. Jayne says,

 

Although the warmer weather is very welcome, older people are particularly vulnerable to the effects of extreme heat. We want to make sure we reach everyone with the message of maintaining good hydration”

 Cheshire East Heatwave 1 Cheshire East Heatwave 2

Cheshire East Race for Life 2013

June 2013 - Supporting key charities

Director, Joanna and Office Administrator, Alex joined Cancer Research’s ‘Race for Life’ in support of those battling the disease in all its forms.

 

Further fundraising took place on behalf of the Alzheimer’s Society during the recent National Dementia Awareness Week when customers and staff joined us for a tea party with cakes and raffle!

 

Cheshire East Phyllis

Bluebird Care customer, Phyllis Bartholomew is pictured here, helping to give out raffle prizes.

Phyllis has been able to remain in the home she loves with round-the-clock support from her Live-in Care Workers, despite the challenges with her condition.

Raising almost £700 across the two events Joanna comments;

Many of the customers we currently serve, and hope yet to reach, strongly wish to remain at home. Whether they are battling cancer or coping with the daily challenges of advancing dementia, our role is to ensure the right level of care and support to enable their wishes to be met. We are delighted to be supporting the work of these charities.”

Cheshire East Edith 102 Birthday

May 2013

Bluebird Care customer, Edith recently celebrated a very special birthday - 102 years! Pictured here at home with her Care Worker, Marie Jenkins, Edith told us:

‘Marie is marvellous, she is so kind, gentle and caring’’.

Edith enjoyed a trip to the hairdresser, escorted by Marie, before we presented her with flowers and a celebration cake to mark the special occasion!

 

Cheshire East Judith 5 Years Award

April 2013

Supervisor, Judith White receives 5 Year Service Award!  

Judith joined the company soon after its launch as a Care Worker and quickly showed skills and abilities which led to her being promoted to her current role of Supervisor.

She’s our longest serving member of staff, highly dedicated and always going the extra mile. We call her our little star, hence the star shaped award to mark her (first!) five years with us!

December 2012

It was a double celebration in the office! Not only did we hold our annual internal care awards which acknowledge the excellent work of our staff, but we also received our CQC inspection which clearly indicates the quality of the service we operate.

Please use the link on the CQC widget at the top of the page to view our full report.

Having spoken directly with our customers, the inspectors received positive comments about our carers;

They always ask me what I want. I get a schedule of staff so I know who to expect.”

I’m very satisfied. I’m very happy with my carers.”

We awarded our valued workers with the Dignity in Care Award, Excellence in Dementia Care Award, Best Newcomer Award, Putting People First Award amongst others. The coveted Carer of the Year Award was won for the second year running by carer Jane French!

Cheshire East Christmas Awards  Cheshire East Christmas Award Winners

October 2012

Cheshire East Great British Care Awards 2012

The Great British Care Awards saw not one but three members of our team as regional finalists in their catagories!

Care ManagerJayne Wakefield, Care Coordinator Jackie Keirle and Care Worker Jane French were all applauded for their outstanding work.

Awards were presented to finalists and winners at a gala evening in Blackpool Tower! Celebrities Julie Hesmondhalgh and David Neilson (Coronations Street’s Roy and Hayley!) are pictured below with Bluebird Director, Joanna Lee and Finalist, Jane French.