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Welcome to

We are one of the nation’s leading homecare and live in care agencies. We deliver the services you want, how you want them, in the comfort of your own home.

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If you have any questions about home care or have a specific request, simply complete the form below. We're here to help.

Bluebird Care providing high quality care

Our services support you to maintain your chosen lifestyle. We believe that each customer is unique, with their own individual preferences and needs. So, we keep you in control and provide you with the homecare and support that you want, where and when you want it. It's your life and your care, so it must be your way.

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For a number of years I have used this company. They have given professional care and consideration finding the right staff. I know it is hard but they strive to find them. I often have to ask for extra help at very short notice and they always provide it. I cannot praise them highly enough. Thank you Bluebird (Sunderland).

J.B - Daughter of Customer - March 2017

Very dependable carers. You rely on them to turn up promptly. Very helpful and will go the extra mile to help me. Every carer is very kind and helpful and I get on very well with all of them.

A.S - March 2017

The help and service I receive enables me to live a comfortable life in my own home. My carer is most friendly and capable and assists me to live a comfortable and secure life.

Mr G.A - February 2017

Thank you for really caring about my mam anf for the support you gave the family. Unfortunately she had to go into permanent care in a home.

T.M & G.M - February 2017

Since my carer has started to come I get well looked after; she makes sure I have my shower and clean clothes on. She does lots of things for me that is not in her job descriptio; she makes sure I have some jewellery on which is one thing I love.

Mrs V.D - January 2017

Bluebird Care (Sunderland) took care of my mother from early 2015 to May 2016. The service was outstanding and contrasted hugely with that of her two previous care companies. It was clear that Bluebird’s staff were reliable, better trained and had a greater commitment to providing a high level of care. Tasks such as collecting prescriptions or dropping off samples at the surgery had been too much trouble for previous care companies but were no problem to Bluebird Care. Staff also brought joy into my mother’s life – encouraging her to sing, cooking her favourite foods and ensuring she was able to watch her favourite sports on TV.

When any problems did occur they tended to be minor. The management team dealt with these in an exemplary fashion and could not have been more helpful.

Towards the end of her life, my mother’s health needs (physical and dementia) were very complex and I needed to be absolutely confident in the care that she was receiving. I had no hesitation in trusting Bluebird Care (Sunderland).

J.P - December 2016

Very good- satisfactory care for my husband who has Alzheimer's. Also housework carried out very efficiently- time keeping very good.

S.H - December 2016

The company stepped in to provide 24-hour care for my son after the agency he was with failed to keep him safe. Providing 24-hour care between 2 carers has been challenging since few carers wish to be away from home a week at a time. However, the company has managed to find some amazing carers who have provided care, respect, company and friendship to my son. His current carers are extremely good and work well as a team. I know the company prioritise my son's needs and do all they can to avoid disruption or distress in his life. It is this personal touch that my son and I value. We know that with Bluebird Care Sunderland his needs will always be addressed and he will be safeguarded.

G.W - November 2016

I found Bluebird Care to be an excellent care team. They were so kind and helpful to my mother. She was a different person, much more responsive and a lot happier in herself. I found them all to be helpful and kind to me, my sister and the rest of our family.

L.L - Daughter of Customer (Oct 2016)

I cannot praise the girl (C.R), who is coming to me, highly enough. She is quick, efficient and thorough. She is pleasant and chatty and never stops working. Chats as she goes. She does a tremendous job. Thank you.

Mrs E.C - June 2016

The family of the late CP would like to thank the Bluebird Care Team for all the help and care you gave our mam. Especially L, T, D & P. We are eternally gratefully.

We were very happy with the care our mother received. The carers were all very helpful and caring and if they thought there was a problem that was not within their care, they made sure someone was aware so that further action could be taken. We know our mother was also very happy with the care she received.

K’s Family - May 2016

I thoroughly enjoyed my time away on holiday. I wanted to go on my holiday to Matlock as it was my first time going away with “the lads” and away from the constrictions of life at home. This holiday enabled my independence to reach another level. When I first arrived to the lodge we were staying in, I was amazed and it was like an “a-listers house” and I was very impressed. I enjoyed the company of my friend Andrew and his care worker David. I was also happy that my live-in carer Paul was willing to support me to go away on this holiday, and I enjoyed his company too. Whilst we were away we had a bbq and a good laugh. I visited the Crich tramway museum, which I found good fun, but unusual. I also visited a massive mansion called Chatsworth house, which boasted the biggest gardens I’ve ever seen. All in all my time away on holiday was fantastic and I would love to do it again in the future.

Mr D - Sunderland

I’m just writing to say “thank you” on behalf of my wife, L.T for the care she received recently. We appreciate the flexibility shown so that when we’ve needed you, you’ve arranged at short notice. All the girls seemed very friendly and my wife felt at ease with them.

We would have no hesitation in using Bluebird Care again, and if my wife’s circumstances do change, we will contact you.

Mr. K.T - Husband of customer (Feb 2016)

After trying several home care companies in Sunderland I found Bluebird Care. The best care I have ever received by a wide margin - they really do care!

Mr E - Sunderland

When I reluctantly accepted that my mother could no longer care for herself on a full time basis I didn't know where to turn for help. Luckily, a friend recommended Bluebird care and I feel assured knowing she is in safe hands. Their customer service and support is second to none and I can sleep easier knowing my mother has the care she needs.

Mrs T - Sunderland