We believe in “Good, Old-Fashioned Service”: we aim to offer the same level of customer experience and attention to detail as is expected in many other high-end service industries, but which often appears absent in the “Care sector" as it is frequently reported in the news.
We believe that our customers, or their advocates, have the right of choice when it comes to the care that they receive and how it is delivered – and we recognise that this will be different for everyone.
This approach is known as Person-Centred Care and, in line with this, we aim to make every care assignment we undertake as unique as the individual – or individuals – to whom it is delivered.
Finally, we believe that there are several fundamental principles which underpin a great Homecare or Live in Care at Home service. To us, that means one which is:
- respectful, courteous, well-informed, considerate, compassionate and empathetic
- delivered by carers who are well-trained, thoroughly vetted, capable of communicating in clear English and rewarded appropriately for undertaking demanding and important work
- planned by sensitive, observant, skilled and experienced people who understand how to place the customer at the very centre of the process
- effectively supervised, to ensure that the delivery matches the expectation
In approaching every new assignment in this manner, we believe we offer a unique Homecare and Live-in Care experience which makes a real difference to the lives of our customers.
To find out how we may able to help you or your family, call us on 01732–471–541. Our office is open Mon - Fri 8.30am - 5.00pm.
We offer a high quality, private Homecare and Live in Care service throughout the District of Sevenoaks in Kent, including: Edenbridge, Eynsford, Farningham, Leigh, Kemsing, Otford, Penshurst, Riverhead, Seal, Sevenoaks, Weald, West Kingsdown & Westerham.
We also offer a great pay and benefits pacakge, part-time and full-time hours: to find out more about a new career with Bluebird Care Sevenoaks, please visit our Careers page.