How to pay

There are several ways to pay for your care.  Here are the details below.

Card payments over the phone

Most Bluebird Care offices are able to take major debit and credit cards over the telephone.  To arrange this, please contact a member of the team in your local office.  Click here to find the details for your local office. 

We require a telephone call for each invoice to give us the card details, plus the details of the invoice you wish to make payment on, as we do not store any card details.

Electronic Transfers

Should you wish to make payment by electronic transfer/internet banking, please contact your local Bluebird Care office to confirm the relevant account name, sort code and account number that you will need to arrange the transaction.  Click here to find the details for your local office.

Cheque

Should you wish to pay by cheque please contact your local office to confirm who to make the cheque payable to.  Click here to find the details for your local office.

Standing order

Payment by standing order is where we will take a specified amount from your nominated account every calendar month.

This will not necessarily cover your invoices in full, as this method of payment will not account for any variations in your care package, for example bank holidays or increased visits.  In this case you may receive statements from the finance team regarding any outstanding balance that may be on your account.  If you would like to set up a standing order, please contact a member of your local office who will be able to send you the necessary documentation.  Click here to find the details of your local office.

Invoicing

Invoicing is undertaken every two weeks.  Our usual system is to send invoices by post.  However, if you would rather receive your invoices by email, please contact a member of your local office.  Click here to find the details of your local office.