Training & support

With the experience the Company has, Bluebird Care offer an unrivalled support programme to get your business off to a fast start, together with ongoing help every step of the way.

Our support

Supporting our franchise owners in developing their businesses is vital. Bluebird Care has an experienced team in place to provide high quality support in a number of areas.

Regional business support

There is a team of 5 regionally based Business Development Managers who provide front-line support to our offices. The team are experienced care professionals who have managed care businesses and provide crucial advice in all aspects of running a Bluebird Care business. We will also ensure all Bluebird Care businesses are up to date in all aspects of the fast moving care sector.

Training

The Bluebird Care training department provides top class training for our franchise owners and their staff.

We understand the importance of high quality training and our proven courses deliver the knowledge required to run a successful Bluebird Care business.

Our initial franchise owner's course provides the detail to set up and run the business and understand the care sector in which we operate.

Our courses for our franchise owner's staff give them the understanding of their roles within the business and assist greatly in ensuring our franchise owners have competent staff. 

IT

Bluebird Care uses the most up to date comprehensive care management system available.  Added to this is our computer hardware support. We recognise the importance of IT to our network and ensure our franchise owners enjoy the best.

Full care management software training is also included in our franchise package. 

PR and brand management

Bluebird Care has it’s own in house PR Manager who advises franchise owners how best to create local brand awareness at the same time advising on the key area of brand protection.

What our team says

Bluebird Care provides a comprehensive range of support to help you in setting up and running and your business.

One to one software training is provided on the care management business application used. The training allows you to simulate all the important aspects you will encounter when trading and is designed to ensure your business will be run efficiently from day one.

Gary Street, IT Training Manager

I provide PR support on a national basis for the Bluebird Care brand, while working on an individual basis with each Franchise Owner to maximise PR opportunities in their particular territory. This can range from media relations through to copywriting; creating editorial, press releases, marketing material design and marketing strategy. We have a full armoury of branded marketing support available to Franchise Owners and I help advise on the best and most effective use of this.

Jennie Saul, PR Manager

One of the most important aspects of my role is being available to offer different levels of support & guidance in the development of a Bluebird Care business. These are geared to the different stages of business growth, from launch through to running an established business.

Christine McNamara, Business Development Manager, South East

The care industry has a wide range of policies and procedures and it’s important that those operating in the sector stay current and maintain high standards. Part of my role is to provide training for each job role in the Bluebird Care business model, from Franchise Owner to Care Manager to Supervisor roles. Our training differs from the other care franchise companies, in that it incorporates all the necessary legal aspects concerned with care but is also tailored to the Bluebird Care brand. I plan the training in an easy to understand format and provide all the necessary documentation and training materials. Alongside this, our training does not stop after the classroom and is very much part of the on-going support provided by Bluebird Care so that we can maintain competence.

Katrina Waldron, Training Manager