Carlisle

  • Carlisle

Bluebird Care (Carlisle) is a leading home care and live in care agency.

Home Care Service Area

Carlisle and Brampton and surrounding areas including Wetheral, Cumwhinton, Dalston, Warwick Bridge, Little Corby, Corby Hill.

What we do

We provide support and assistance for a wide range of individuals with varying levels of support requirements. Services range from one or two hour visits once or twice a week to assist with shopping or domestic tasks through to full live in packages of care for individuals with complex needs. We provide care for everyone. People who have learning or physical disabilities, short term respite and post operative support, palliative care, long term serious illness and, of course, care for older people, all are able to receive specialist and professional care.

Our services include

Bluebird Care is registered to provide home care services to older people and the following customer groups:

  • live-in care
  • dementia care
  • respite care
  • reablement
  • end of life care

Customers may be funded through a variety of routes or they may purchase their care with a Direct payment, an individual budget or personal funds. All customers are welcome, whatever their means of purchase.

Our customers are vulnerable people who have chosen to receive care in the comfort of their own homes.

Bluebird Care provides both home care and live in care services.  Our services are wide-ranging to offer more choice and meet the needs of our customers, be that personal care, practical or specialist care needs.  Some people require very little help with daily living tasks to maintain their independence whilst others require more complex care and support. Whatever the requirements of each individual, Bluebird Care is able to help them maintain their level of independence in the comfort of their own home.

Each care package is person centred with highly flexible and well monitored care visits ranging from as short as 30 minutes to 24 hours a day.

Our personal care includes:

  • Help getting up and going to bed
  • Assistance with washing and dressing
  • Assistance with getting into the bath or shower
  • Assistance with going to the toilet
  • Assistance with meal preparation
  • Assistance with medication
  • Assistance with mobility

The range of practical care services we provide include:

  • Assistance with personal laundry and ironing
  • Assistance with cleaning the home and basic household chores
  • Assistance with going or getting your shopping
  • Assistance where possible with payment of bills

Some people require very specialist care and our specialist services have been designed specifically to meet these special needs.

These include:

a. Live-in Care

Our live-in care service makes it possible for people who require continued support. With the assistance of our well trained and professional live-in personal assistants, people have the choice of staying in their own home, by having a personal assistant who can cater for all their personal and practical care requirements in a holistic manner.

b. Dementia Care

For most people with dementia who require care the ideal environment in which to receive this care would be surroundings familiar to them, which in many cases is their home.

People are more likely to feel safe in their own home, have no need for re-orientation and probably feel more confident to maintain their independence and dignity.

We have a good understanding of the care and support needs of people with dementia and our specially trained care workers and live-in personal assistants are equipped to deliver the required care.

c. Respite Care

Our respite service may be in the form of an outreach service in a customer’s home or a supported holiday /break away from the home environment, aimed at offering the main carer a much needed break from their caring role. We understand the needs of family carers and we know how to provide the support they need in order to continue in their caring role.

In most cases respite care services are planned ahead but at Bluebird Care we pride ourselves in being able to respond quickly to emergencies such as where an informal

d. Reablement Services

Many people need a little extra help from time to time to assist them with remaining at home during or following a difficult period. This can be during spells of increased medication needs, following on from being discharged from hospital or continuing on from an intermediate care package. Bluebird Care is able to support local initiatives to re-build confidence and maximise independence. We would endeavour to provide these services on the day of enquiry. This would allow us to ensure that people have what they need at home or to ensure that we are able to make their return home as comfortable as possible. Rebuilding confidence and providing regular reassurance can often provide an increased level of independence and help to prevent increased need for continued care.

e. End of Life Care

Most people with a terminal or a life threatening condition would prefer to remain living at home. If a person with end of life care needs chooses to have those needs met in the comfort of their own home and it is practical to do so, our trained care staff would be at hand to deliver their care as well as offer emotional and practical support as required. The provision of this service offers a choice to people and also supports their decision to stay in their own home.

 

Extracts from our CQC inspection in November 2013

I would recommend this agency to anyone they are a lovely set of girls and always have a smile on their face."

I have experience of another care agency. I was not happy with their quality of care and I asked to change provider. I had to wait for a space with Bluebird as they couldn't provide the times I wanted visits. I have never regretted changing, they are absolutely excellent."

The service provided is absolutely first class. We are very fortunate. Without exception, staff are polite and helpful."

There is no way you can improve a perfect service. The care worker I have is so lovely. She's a credit to Bluebird."

I have peace of mind. My mother is looked after very well."

 

Testimonials

Hugely impressed, had a fabulous working experience with this agency, the care was co-ordinated to the highest standard.   - Local District nurse

 

I’ve worked with lots of agencies over the years and Bluebird are one of the best. They have the right balance between being professional and holding care at the centre of everything they do. It’s a pleasure working with them, because they are real team players.  - Palliative Care nurse

 Bluebird covered everything in providing care for my relative, making sure she had her needs catered for. They were pleasant, polite and reliable. Staff treated my relative wonderfully and she looked forward to their company. For that I am extremely grateful.

 

Thanks for your wonderful nurses, their support and care was very much appreciated by us both. I will never forget you all, for all that you did for us.

 

Thank you for the care, attention and patience you have all given my Mum and myself.  We could not have managed without you all.

 

Thank you so much for all the care you provided for my Dad.  You all do a wonderful job and I know Dad was very comfortable with the girls helping him.

Carlisle News

November 2013
  • We Sponsor Kirsty Howat

    We Sponsor Kirsty Howat

    Bluebird Care (Carlisle) now sponsors Glasgow Rangers Ladies player, Kirsty Howat.

    24-11-2013

    Kirsty Howat plays for the Glasgow Rangers Ladies Football team, who are on the verge of winning the treble. They won the League Cup, the Scottish Cup and are undefeated in the League.

    Kirsty also plays for the Scotland National under 17 team and is going to Euro Finals in December with national squad.  This is a Historical achievement as no other Scotland women's team have made the finals.

    We wish Kirsty and the team the best of luck!

September 2013
  • Finalist in the Great North West Care Awards

    We are very proud to announce that our Care Co-ordinator, Samantha Lynn has been shortlisted as a finalist in the Great North West Care Awards.

    20-09-2013

    The gala dinner is on 12th October in Manchester so we wish her the best of luck!