Meet the team

Alexander is a retired Infantry Officer of the British Army where he served tours in both Bosnia and Afghanistan. Having left the army, he completed a Masters’ business degree and worked in London for a national energy company.  Alexander has spent a lot of his spare time fundraising and organising events to raise money and awareness for the ‘British Limbless Ex Service Men’s Association’, BLESMA.

Alexander enjoys surfing on Bantham Beach and is an avid photographer and is also occasionally seen accompanying Emma on his 1965 BSA Bantam ‘Tom’ when the mood takes his bike.

Emma has a degree in Botany, a diploma in Business and a Master’s Degree in Business and the Environment and has many years’ experience in management roles and providing high quality service to demanding clients. Emma is passionate about providing the highest level of service to each customer and firmly believes in the importance of local working.

In her spare time Emma likes to take her 1955 BSA Bantam D1 ‘Peggy’ out on the road to explore the countryside. She loves walks on the beach and occasionally braves a surf although will more often than not be seen in the white wash close to the shore.

I am very proud to be the operations manager of Bluebird Care Torbay, Plymouth and South Hams. I have been in post for almost three years and since that time I have supported the team to go from strength to strength. In 2019 we were awarded outstanding by the Care Quality Commission which was the best accolade that we could receive as a marker of both our success, and the quality of the support we provide to our customers.

I have over 30 years’ experience of working in the health and social care field and I remain registered with the health care professional council as a Social Worker. I have worked in social service departments and the NHS for a large part of my career.

I relocated to Torbay 15 years ago from Staffordshire with my family and I am very proud to say that I live in the South West. 

Carol Joined the team as a Locality Manager in Feb 2018, having spent the previous ten years managing a multi-site operation delivering a service to the elderly across Devon.

In Nov 2018, the Live-in Care Manager position became available and Carol was excited to step into this role and begin developing the service.

As the Live-in Care Manager, it is Carol’s responsibility to deliver support packages that enable her customers to live safely & independently in their own homes for as long as possible. She communicates with her customers, family members and health professionals daily, she leads by providing support & guidance to a team of dedicated carers who are passionate about making a difference to the lives of the people in our community.

In her spare time she enjoys spending time with her family & friends, and taking long walks on the beach with her husband and dog Reggie.

I joined the Bluebird team in July 2017, as a Care Assistant which I loved. I then progressed to Field Supervisor, and became Recruitment Manager in August 2019.

I am responsible for the recruitment and retention of our care staff and ensuring they are supported and able to deliver our high-quality service. I ensure that all our new employees are nurtured throughout their 12 week probation period. I also work closely with the coordinator to meet staffing requirements and address the needs of the business.

I am a people person, always willing to help when and where I can and always offer you a warm smile, a cuppa and a chat. I enjoy building the connection with staff and offer support to colleagues and all staff alike. HAPPY STAFF = HAPPY & SAFE CUSTOMERS.

As Locality Manager, Louise is responsible for customer support. She develops a tailor-made care package they feel will provide them with the most effective, highest quality of care. Each day she communicates with customers, family members and other professionals, ensuring everyone involved in the care package is in the loop and happy.

Louise covers Brixham, Paignton and Totnes and she is enjoying the challenge of meeting lots of new people and developing her relationships with new and exsiting customers. 

Louise came to work for Bluebird in November 2018 after leaving her position as Discharge Co-Ordinator/Bed Manager with the National Health, where she worked for almost 20 years.  Her job with the NHS entailed arranging the safe discharge home or the transfer to onward care of patients that needed additional support and care temporary or permanent. She describes this experience was enlightening.