Since 2012, Bernadette and Hugo’s Bluebird Care franchises have been delivering home care to enable customers to remain in the comfort and familiarity of their own homes. Providing the highest quality of home care and assistance is their absolute goal, and the team would be delighted to hear from anyone who is seeking support, from short daily visits to 24-hr care, for themselves or a loved one, or who would simply like to talk to someone about the services we provide.
Bernadette and Hugo Mills live in the New Forest with their three children and Pete, the dog. Having previously worked in finance in London, the couple decided to live and work locally. Once the children were old enough, Bernadette and Hugo began looking for a business they could run, giving them family flexibility and a bit of a challenge. They were also very aware of the growing local (and national) demand for care at home. Starting their first Bluebird Care franchise in the New Forest in 2012 certainly didn’t disappoint!
Driven by a passion for delivering high-quality care, they subsequently opened offices in Southampton (2015), and Totton (2016) and, in 2017, took over the Portsmouth franchise too. Yet it is not their intention to build the biggest care business, but rather to deliver the best service on a local level through staff who genuinely care. A key focus is establishing a joint partnership between all the teams to provide outstanding daily home care and live-in care.
